- Report: #1524455
Complaint Review: America's Car Mart - conway Arkansas
Reported By:
elizabeth -
sherwood, Arkansas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
America's Car Mart
oak st conway, 72034 Arkansas, United States
Phone:
5013270277
Web:
N/A
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
America's Car Mart Nick sales manager sold me a a vehicle that had major problems conway Arkansas
They sold me a 2009 hyundai with a obstructed rear window and gathered seat belt..major oil leaks and took several days to fix it called me and said I could come get my vehicle and after picking it up I found the engine had no oil at all ..again I contacted Nick sales manager and he again apologised and ask me to return the vehicle a few more days went by and again I retrieved my vehicle to find they broke the hydrolic on my hood and failed to replace my under shield that protect the bottom of vehicle this time I called and spoke to a Joey who's also management and I was told to return once more their mechanic to do what should have been done times prior except this time I spoke to the mechanic and requested he run diagnosis on the vehicle he did and found several codes on been that the torque converter was stuck off..Me being a female I don't know much about cars he said it was no big deal and I asked about the other codes and he said they just needed to be cleared out...two month as later my alternator goes out I call them and they refuse to pay for it but offered to have it fixed for a fee one again I had a problem so instead used a local credible mechanic to fix the vehicle I played out of pocket ...The worst thing about car mart is I've never been late on a payment for 3 years and they treated me as if the didn't care These people are criminal and should be held accountable for what the be done to me and what they're gonna do to the next customer
.i reported them to corporate and corporate does the same thing over and over the rationalize with their employees instead of actually investigating...
