I suffer from severe depression and what they did to me is criminal. I am unemployed signed up for one week free trial. You know the story they kept taking money because of my condition I didn't care to check my money. One day I got a fine from my bank for exceeding my overdraft. Because of this I tried to commit suicide. PLEASE STAY AWAY
BetterHelp Support Team
Sunnyvale ,#2UPDATE Employee
Wed, February 22, 2017
Our team sincerely apologizes for the distress the subscription charge caused you, it sounds like the 7 day free trial was not cancelled, and therefore continued on to the specified billing plan. We would love to do anything we can to help rectify the situation. Please reach out to [email protected]m if there are any outstanding billing concerns on your account and we'll be more than happy to resolve these for you.