- Report: #1511836
Complaint Review: BuildZoom Inc. - San Francisco California
Reported By:
Tanya -
San Jose, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
BuildZoom Inc.
San Francisco, California, United States
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BuildZoom, Inc. BuildZoom offered assistance to build a custom home and did nothing San Francisco California
I did not know how to go about building our custom home. BuildZoom offered assistance and I had the worst imaginable experience that cost me a lot of time and money. If you are reading this please beware: BuildZoom is a total scam. They promised a lot delivered worse than nothing. I wasted tons of time and money and ended up where I started. They connected me with an architect that designed a very expensive house, twice over the budget that I planned for and almost twice the size I asked for.
It took over a year to get this design from him which required tons of adjustments and the final one provided did not have all the necessary components, such as plumbing for example. Everything he designed was overly expensive and a lot of stuff was unnecessary and uncalled for. I got no help with selection of a contractor, and all contractors offered by BuildZoom were poorly qualified to build a custom home (specializing instead in solar panels, windows, improvements, etc.). Total nightmare, so I had to find my own contractor.
When I complained, I was told that they will take care of it but never received a call back. Their employees come and go and the ones I dealt with were not paying attention to my project.
