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  • Report:  #1507493

Complaint Review: COINBASE - New York, San Francisco New York, Californai

Reported By:
Henry - Cardiff-by-the-Sea, United States
Submitted:
Updated:

COINBASE
548 Market Street, Suite 23008 New York, San Francisco, 91404-5401 New York, Californai, United States
Phone:
(888) 908-7930
Web:
www.coinbase.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Opened an Account with Coinbase after doing a bit of research on the Web about them Started with very small Deposit, under $ 100.  Bought Bitcoin (BTC) and stored it on the Coinbase site.

After I got a hardware wallet (Ledger Nano s and X), decide to move my Cryptos off Coinbase and store on the wallets.  Moved my $ 100 worth of Bitcoin no issues. Decided to buy a larger quantity, this time $ 1,200, and sign up for Recurring Purchase

Offer that promised a Bonus.  After a couple weeks, went to move my Bitcoin off Coinbase and into my Ledger device. Coinbase put me through a week of Identity Verifications.  I had to send the ID Verifyication three times. They sent me an email and said "Case Closed", and Disabled my Account.

My Bitcoin Never Arrived. When I sent them an email, they responded, Case # XXXXXX is Closed. My Question is this, how many others have been RIPPED OFF BY COINBASE

Let's Start a Class Action Lawsuit!



1 Updates & Rebuttals

Brenda

Los Angeles,
California,
United States
Scammed by coinbase also

#2General Comment

Wed, June 16, 2021

I was contacted by someone knowledgable who said account had malicious activity.  He called from the number posted from customer service, 805 372 0039.   I allowed him to enter my account (no warning apparent that they NEVER call)  He said he needed some tech help as the code he was trying to  send did not come to me. I gave him an authenticator code. 

The next day, the coin was sent to an address and the account disabled.  that was june 9..on friday, june 12, received a txt saying codes were changed and did I do this?  This should have happened before the transfer was made,  Indeed, the ceo of  akami has stated that giving the key to the "house' should not allow anyone a key  to the rooms, and such lack of security  was no security. 

Coinbase has disabled my account, and not answered me, giving time to the criminal to finish taking the money.  I would like others to contact me.  Don't know if coinbase let someone know I had an account.  the person losing 500k with no response by the ceo gives me pause as they are criminal..I would like to have a contact from anyone also scammmed..thanks.

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