I had windows put in by this company several years ago under the "twice the life of your house guarantee" . Sounded riduculous - yes - but I at least thought they would stand behind them. Now here I am with several widows that need resealed.
I've been searching for two years trying to find a contact means for the company and finally ran across some simalar situations here -- the toll free number and 570 numbers I listed have been identified as somewhere you could get some resoultion. Well I've been calling them for two days now -- NEVER an answer and when they go to a voice mail box it won't take any messages because it says it is too full.
If you eve happen to run across any one from this company - no matter what they are selling - do yourself a favor and run the other way.