• Report:  #1525156

Complaint Review: Import Auto Group - Dothan Alabama

Reported By:
Adrian - Ariton, Alabama, United States
Fri, March 17, 2023

Import Auto Group
618 S Oates St Dothan, 36301 Alabama, United States
Auto Dealer Repairs, Auto Dealers
Tell us has your experience with this business or person been good? What's this?
Report Attachments

Warning, stay away from this company. This company prey off low income families in the local community creating  a lay-a-way scheme. This scheme is literally free cash into the dealers pocket. There is no paper work for a lay-a-way. They tell you that if you change your mind, they will reimburse you 100%, but strangely, they write on the back of your reciept non-refundable.

This strategy is highly effective in poor communtites because they know alot of people can not continue to pay for an over-priced vehicle that they have not even taken home. If the customer ask for the refund, the dealer tries to make them feel inferior. That is his chance to put the customer in a vehicle the customer did not want from the beginning. 

The bait to reel in customers is there is no credit check, you don't even need to report that you have a job, and all you need is license. They also don't tell you up front you are not leasing the car but you are renting the car. After you rent the car for so long, then you have the option to buy out the car for 20% of the MSRP. But they don't tell you that (what's really going on) first you are going to pay (technically rent) MSRP and then pay 20% of MSRP to purchase the vehicle.

If you don't believe that you are renting the vehicle, then just try filing bankruptcy. If you are purchasing the vehilce, in bankruptcy, you pay for the actual value of the vehicle. But that will never even happen. The vehicle is not yours because you are Renting. Which means the judge will simply tell you to give the car back because the vehicle does not belong to you.

Majority of the cars there are junk. Almost every vehicle there has a check engine light on. Most of the vehicles you get in to test drive will light up like a christmas tree as soon as you crank up the vehicle.

If you are a current customer, you know this report is 100% accurate. Return your vehicle asap before you are 10s of thousands of dollars renting a vehicle that you think you are buying.

If you are not a current customer drive striaght by as safely as possible without stopping. If you care about your friends, family, and community do not let them visit this company. Believe the negative reviews that you see about this company.



Featured Reports
Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!