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  • Report:  #1511519

Complaint Review: Kraiser Permanente - Oakland CA

Reported By:
Crystal - Muncie, United States
Submitted:
Updated:

Kraiser Permanente
1 Kraiser Plaza Oakland, 94617-9999 CA, United States
Web:
N/A
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Crystal Lax Email: [email protected] Phone:424-351-1277 I Crystal Lax do swear the below statement are true to the best of my knowledge. I Crystal Lax went by paramedic to Kaiser Permanente facility 1100 Veterans Blvd, Redwood City, CA 94063 Phone:650-299-2000 emergency room. August 31, 2021 Time: 12:30 noon to 1:30 P.M. appropriately.

I went because I had extreme amount of water retention fluid build up in my legs knee area, especially on the right side are I have arthritis. The doctor never gave me any pain relievers when I asked. Doctor conducted tests but no treatment for the swollen aching water retention legs. No alleviation of my legs nor water retention pills to drain my legs of the water build up pressure on my legs. Which made it very difficult to walk on. I also explained to hospital case worker why my legs are swollen.

I been homeless seeking shelter no available beds to accommodate a person in wheelchair. I been sitting up on buses, trains and in my wheelchair. Meaning no real circulation are being brought to my legs without lying down on them and stretching them out. First doctor before shift change came into the room inform me. They were going to discharge me. I called the nurse to speak with patients relation. I totally disagree as a Certified Nurse Assistant. I told them. You cant just discharge me with my legs no being treated. You took all me Medicare/Medicaid information to Bill them. You gave me have done service. My leg condition never got treated properly.

This is Medicare/Medicaid fraud. Medicare is paying health care providers to give patients quality care. I as a client of Medicare/Medicaid feel I was wrongful discriminated against due to living status of being labeled homeless. I felt the Kaiser Permanente emergency hospital staff didn't go further to treat relieve my inflamed swollen aching leg condition. When I started complaining about this matter and recorded the white nurse unprofessional mannerisms. She started raising her voice at me. Got a hospital security guard. He came in like gangster. Grab my phone. My property after I told them I deleted the video.

They aggravated me. Locked me inside the room. Refused to hand my phone property back to me. I became harass by hospital white Nurse yelling at me. Black security snatch my phone away. After I told them video is deleted. They purpose deprived me of medical treatment and property. I have heart problems, extreme high blood pressure, history of two strokes fracture foot on left with painful arthritis Rob Medicare Medicaid of their money by not providing quality care to patients MEDICARE FRAUD



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