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  • Report:  #1485597

Complaint Review: Martin’s Handyman Service - Austin Texas

Reported By:
Marie - Austin, Texas, United States
Submitted:
Updated:

Martin’s Handyman Service
1815 Gracy Farms Lane Unit B Austin, 78758 Texas, United States
Phone:
512-429-6108
Web:
N/A
Categories:
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Beware! This contractor - Jerry Martin and his wife/girlfriend, Christina S Mccown - reneged on their agreement with me. 

He also goes by Martins Handyman Service and Jerry the Fence Guy.

After paying nearly 100% on a group of three jobs - I paid nearly $7,800 out of nearly $8,400 - he walked away leaving all three jobs unfinished.

He left one-third of my fence open and unfinished. He refused to complete the fence in accordance with our written agreement. I later discovered the other two-thirds of the fence was built with substandard procedures, without corner posts as promised by his wife, and other substandard work.

He also stole my remaining materials that I need to have the fence finished. He even removed and stole the galvanized steel post caps off of most of the posts. So, in essence, I have to pay twice for my fence post caps and one-third of my materials. 

I have also discovered that he did poor workmanship on my gate as my gate is now crooked and needs to be rehung. He claimed he moved the back fence line only nine inches yet it was moved out over 14 inches which clearly encroaches on the easement. In addition, he built the fence with huge gaps at the bottom with some gaps exceeding six inches. He also placed several slivers (less than 3 inches in 6 inch pickets) of cedar pickets throughout the fence lines when other fence contractors say these should only be at the ends of the fence lines, if any. 

Jerry Martin also did an attic job which included vacuuming out all of the old insulation. One of the vacuum bags leaked loose insulation throughout my front yard and part of my neighbor’s yard. He walked away without cleaning up the mess he made. There is still loose insulation in my yard.

Jerry Martin also started a power washing job. He used a product on my Austin Stone aka limestone that I did not approve. I was told by a professional power washer that, because he did not use a proper degreaser, he embedded vehicle grease deeper into my driveway. I was also told that he stripped the patina off of my limestone. The results of his power washing job were substandard.  He agreed to re-wash several areas if I paid for the power washer rental. He also did a part of the house that I had specifically stated he was not to power wash. 

The terms of our agreement were that I pay half on the first day and then pay the other half upon completion. It was my mistake that I paid most of the second half too early. 

Even after Jerry Martin and his wife, Christina Mccown, walked off my jobs leaving a trail of berating words to me I reached out to mediate our agreement to resolve the issues. They refused to work through our issues, all of which were things to which they had initially agreed. They tried to pull the wool over my eyes as they did not realize that I would learn that they were doing things outside of our agreement. 

Jerry Martin and his wife, Christina Martin, took complete advantage of my situation being located 200 miles away. They also took advantage of my weakened state due to my chemotherapy treatments.

See BBB for the company’s poor rating. 



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