I ordered nano hearing aids in oct. 20, 2020. I couldn't hear with them. They made me want 45 days. Then I sent them back. Told me would refund money between 30=45 days.I have been texting or emailing them. They say wait, wait . They will not reimburse me.
Nano
Dallas,#2UPDATE Employee
Tue, February 09, 2021
Hi Marj,
Saw your feedback posted and I'm sorry if you haven't received your refund.
Yes, normally refund process usually takes 30-45 days but sometimes delay happens and I know this is not an excuse. To help you further and to expedite the process, please send us an email at [email protected]. You may also call us at (480) 336-9292, we are open Monday-Sunday: 9am-5pm ET.
Thank you and we'll wait for your email/call.
Take care and stay safe.
Sincerely,
Sharry
Nano Support Team