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  • Report:  #1513436

Complaint Review: Swedish Covenant Hospital - Chicago Illinois

Reported By:
Stafford - Chicago, Illinois, United States
Submitted:
Updated:

Swedish Covenant Hospital
5140 N. Kenmore Chicago, 60625 Illinois, United States
Phone:
773-878-8200
Web:
N/A
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I am writing a thorough and detailed complaint about the obvious attempt to entrap me by aggravating a volatile situation/correspondence with a lady identifying herself as "Supervisor Ravina". Me and my service dog went to Swedish Covenant hospital 5140 N. California Chicago Illinois 60625 November 5, 2021 at approximately 2:30 p.m. Upon entering the Galter Pavallion entrance I was told that I could not wear the mask I had on (simple designer mask) by a female station receptionist.

She also stated that I had to wear a surgical mask. No problem. She gave me a surgical mask and directed me to the registration line. This is when the problem comes about. Standing in line I noticed literally 15 people wearing all kinds of mask, and no staff were saying anything. Furthermore, to add insult to injury the nurses who signed me in were wearing designer masks as well. Appearing to be aware of the "Discrimination" that just took place. Now I feel afflicted and abused.

I went back up to the station and pointed out the 15 people and stated my issue. Her response was "I gave them all a mask. I can not make them wear their surgical mask". At this point this lady had an opportunity to correct her wrongs. She had just crapped on me and was trying to tell me that it was raining outside. So I did my due diligence by asking 5 people if they had their own "personal mask on" when they walked in? Each one stated yes. A couple asked me why? etc. But the answers were all the same.

Please understand. My attitude and demeanor was mild and business like. When things are overtly flagrant and transparent. It becomes obvious that something is seriously wrong. Anyway, I went back up to the receptionist station and ask the lady for her name. She asked me why? I told her that I was filing a complaint against her for discrimination. She then turned her body away from me.

I am assuming that she was attempting to hide her name tag. While we were talking another lady walked up. Aggressively, condescending, and expressing a haughty demeanor. She ask me "What's the problem"? I'm the supervisor. Identifying herself as "Ms. Ravina" I explained the latter narrative and also stated that this lady is refusing to identify herself. She then ask me why I needed her name. I stated that I am filing a complaint for discrimination.

Ms. Ravina then told me that this is not discrimination. (Semantics and ambiguity) I did not come up here to define the law. This is not my position. I am pointing out an incident that just occurred. This is when facial expressions and collusions initiated. Ms. Ravina attempted to get me entangled into her web of entrapment. For example, Ms. Ravina stated something about the mask. And when I replied. She stated "huh" ? I repeated myself again, and she stated "huh"? So I pulled my mask down so she could hear me and she stated that I have to keep my mask on.

I then walk away without saying anything. While sitting with my service dog waiting for my name to be called. 2 Police officers coming my way approximately 10 feet behind one another. The first officer made a quick impulsive gesture towards me and my dog. And what made me notice is when the second officer did the same thing. I suspect to get a reaction from my dog (Large 2 year old 65 pound black German Shepard well trained). Let me also say that the other staff. Registration, Radiology, etc. were professional, kind, and polite. But once again ...they all were well aware of what was going on. WHY??? I can only imagine. If you have read this far.

Lets get to the meat and potatoes. Coming into the entrance at 5140 N. California Chicago Illinois 60625. There are signs upon entry that states that recording, audio, video, is not allowed. An insurrection against the first amendment of the constitution. This intricate in law does have its hedge. Considering the privacy expected and should be enforced in rooms where there are test, undressing, etc. However, the lobby area to the public should be transparent and optic for issues like the ones I encountered. I am writing to express my experience. An experience I choose to fight in words.

The purpose is to encourage and motivate others to find a legal source and vehicle to express themselves. Many volatile issues in our country today began with a lie. Escalated to death, jail, etc. Ground zero is acknowledging an inverse bureaucratic administration. People in authority attempting to cover up illegalities by any means necessary. When I type. Someone of political power. A Pillar of the community. Someone righteous and of integrity is watching. And to you I say thank you. Because you took the time to find the "coincidence".

I never mentioned it because I couldn't prove it. But it was right there for you to see. My life is 24 hours personal surveillance. My residence every angle. Every where I go. Finally, after completing my x ray upon leaving I noticed a elderly woman in civilian clothes standing alongside the lady who refuse to identify herself and lady who had identified herself as "Supervisor Ravina" I suspect this lady was from the administration. Thank you for reading. Have a great day.



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