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  • Report:  #1446467

Complaint Review: The Chrome Shop - Midland North Carolina

Reported By:
Holly - Christiansburg, Virginia, United States
Submitted:
Updated:

The Chrome Shop
10070 Bethel Church Road Midland, 28107 North Carolina, United States
Phone:
704-888-0112
Web:
https://www.yellowpages.com/midland-nc/mip/the-chrome-shop-507762549?lid=507762549
Categories:
Tell us has your experience with this business or person been good? What's this?

On April 3, 2018 I contacted the Chrome Shop, aka Dave Parks about getting my trike wheels chromed. I sent him picture of the wheels, and he stated that the job would cost &750. On April 7, 2018 we delivered the wheels to his home/work location. I paid him $375, and asked how long it would take to do the job. He told us tht it would take 2 weeks, max 3 weeks. He told me to call at the end of two weeks to see where he was in the process. At 2 weeks, he said he was running behind on his jobs, and it would be done at the end of 3 weeks.

At 3 weeks, I called and got the answering machine. I called his cell phone and his wife said the whole family was on vacatiton for over a week. That's when they stopped communicating by phone and began the texting back and forth. We have heard everything from Dave is sick, to he's fallen behind in his work, to workers not showing up, to him being in the hospital seriously ill. I even received pictures of him (supposedly) in a hospital bed, but there is no way to know when this picture was taken. From the picture you cannot even tell it is him.

We were scheduled to go the Rolling Thunder over Memorial Day weekend, however, we had no wheels and it had been 8 weeks to that point. Needless to say we missed rolling thunde and lost our deposits. rOn May 22, 2018 I received a text that my whels would be ready on the 23rd. On the 23rd I received a text that the wheels were ready, but I had to meet someone name Tico and bring cash for the balance. I had no idea who Tico is, how he ws related to the business, what  kind of a situation I would be walking in to, or why I needed to bring cash.

Since i have waited 8 weeks versus 3 weeks as promised, I felt the price should be adjusted. They firmly refused to provide an adjustment to the balance due, but offered to give me a really good deal on my next chrome job. I had no guarantee that Dave would get the money if I paid in cash, would I be robbed or attacked, I could not pick the wheels up at his shop, and he refused to meet me - as he was terribly ill in the hospital.

I have filed a complaint with the State Attorney General's office and am awaiting a reply from them. Apparently, after reading all the complaints on line, this guy is a scamming fraud. Do not send anything to this guy or his supposed business. You may never get your product back, and if you do, it may not be in good condition.



1 Updates & Rebuttals

Dave

Midland,
North Carolina,
United States
Wheels finished and returned looking BEAUTIFUL!

#2REBUTTAL Owner of company

Tue, August 21, 2018

  First, I would like to state that the rims were ready BEFORE the show.  The owner refused to pick them up.  Decided to contact Attorney General who after reviewing all the information, sided with us.  

  Secondly, The rims were beautiful.

   Third, My husband was deathly ill in the hospital at the time.  The picture I sent you Holly was of my husband lying in the ICU with a fever so high it was causing hallucinations.  However, even with all that happening, I made sure to get your rims ready before your show.  The man named "Tico" is a business partner I trust with every ounce of my body.  He helped me make the date so you could attend your show.  He also agreed to meet you in a public place .. McDonald's.. on his only day off so you would feel secure in meeting him. 

All orders are cash on pickup.  You were the one that didn't want to meet to pick them up because you didn't want to pay your balance.  I would have discounted the rims if we didn't get them done in time for the show, but we did.  I paid extra to make sure they were done, and I never asked for you to may anymore than I originally charged you.  You were also told of our family vacation when you dropped them off ( April 7th).  We told you we would try to get them done before we left, but that it might not be until we got back.  You said that was fine.  Dave fell ill one week after our return.  

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