• Report:  #1533303

Complaint Review: Umarex USA - Ft. Smith Arkansas

Reported By:
Lennie - karnack, Texas, United States

Umarex USA
7700 Chad Colley Boulevard Ft. Smith, 72916 Arkansas, United States
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I purchased this air rifle to keep birds out of my vegetable garden and when I used the air rifle it was so weak that when I shot a bird all it did was knock a feather or two loose and the bird flew off. This was from a distance of 12 feet. The same thing happened when I shot five more birds. When I asked to return the air rifle I was told that it was unreturnable because of HazMat concerns. If that was the case, then how could they ship it to me. They have a win-win business here. They never have to worry about making refunds, nothing here but profits for them.

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