Chiaroscuro
Plymouth,#2Consumer Suggestion
Wed, February 04, 2009
How is it the fault of the bank that someone stole your debit card information and used your card? The bank just facilitates the transaction, your beef is with the theif that stole the card. Just file a dispute once the item posts and close out the exposed card. Your bank will work with you to investigate the dispute. 5/3rd did not put a hold on the card, the merchant did. The bank is just processing the item that they THOUGHT you did, but clearly your card was stolen.
Wouldntyouliketoknow
Grand Rapids,#3Consumer Comment
Thu, January 29, 2009
You have fraud on your account. The person who took money from your account was not 5/3 bank, but likely a customer of 5/3 bank. The bank doesn't just go in and take money from your account. Someone either paid 5/3 using your information, or used their account to draw from yours.
Frank
Fort Monroe,#4Consumer Suggestion
Sat, January 17, 2009
You want to contact the Office of the Comptroller of the Currency (OCC). Go to http://www.occ.treas.gov/. Click on the link (left side of the web page) entitled "Consumer Complaints and Assistance." Then scroll down to the section "Filing a Formal Complaint." Good luck!
Frank
Fort Monroe,#5Consumer Suggestion
Sat, January 17, 2009
You want to contact the Office of the Comptroller of the Currency (OCC). Go to http://www.occ.treas.gov/. Click on the link (left side of the web page) entitled "Consumer Complaints and Assistance." Then scroll down to the section "Filing a Formal Complaint." Good luck!
Frank
Fort Monroe,#6Consumer Suggestion
Sat, January 17, 2009
You want to contact the Office of the Comptroller of the Currency (OCC). Go to http://www.occ.treas.gov/. Click on the link (left side of the web page) entitled "Consumer Complaints and Assistance." Then scroll down to the section "Filing a Formal Complaint." Good luck!
Frank
Fort Monroe,#7Consumer Suggestion
Sat, January 17, 2009
You want to contact the Office of the Comptroller of the Currency (OCC). Go to http://www.occ.treas.gov/. Click on the link (left side of the web page) entitled "Consumer Complaints and Assistance." Then scroll down to the section "Filing a Formal Complaint." Good luck!