- Report: #312556
Complaint Review: 911MEDALERT.COM - Moorpark California
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Author Confirmed
Why?
911MEDALERT.COM
207 W. Los Angeles Ave. Moorpark, California, U.S.A.
Phone:
805-428-3565
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
911MEDALERT.COM Medical Alert Jewelry Moorpark California
I ordered a Crimson Heart 911MedAlert Pendent and paid $35.94 including taxes and shipping. When it arrived several weeks later what I received looked like something that came out of a bubble gum machine. So I contacted the company. This is their response...
Hello XXXXX, so sorry for the problem, please choose any other item and we will exchange it for you, If you choose an item that is more expensive, you will receive a 20% discount on the difference and Free shipping..
THANK YOU! XXXX XXXXXX, Customer Service Manager 911Medalert.com - 805 428 3565 ( 10 am to 5 pm Pacific Time )
Well I choose another item at an additional $23.00. It arrived yesterday. It's what the company calls an Amazon. It's suppose to be a black onyx bracelet. When it arrived yesterday the emblem was scratched and tarnished. The black onyx looks like glass beads. I'm very disappointed. I have sent another message to the company about my dissatifaction. I haven't gotten a response.
Please do not order anything from this company.
Connie
Evans, Georgia
U.S.A.
Hello XXXXX, so sorry for the problem, please choose any other item and we will exchange it for you, If you choose an item that is more expensive, you will receive a 20% discount on the difference and Free shipping..
THANK YOU! XXXX XXXXXX, Customer Service Manager 911Medalert.com - 805 428 3565 ( 10 am to 5 pm Pacific Time )
Well I choose another item at an additional $23.00. It arrived yesterday. It's what the company calls an Amazon. It's suppose to be a black onyx bracelet. When it arrived yesterday the emblem was scratched and tarnished. The black onyx looks like glass beads. I'm very disappointed. I have sent another message to the company about my dissatifaction. I haven't gotten a response.
Please do not order anything from this company.
Connie
Evans, Georgia
U.S.A.
1 Updates & Rebuttals
Connie
Evans,Alabama,
U.S.A.
The Next Day
#2Author of original report
Thu, February 28, 2008
I was wearing the bracelet sitting at my desk. It just feel off my wrist. Upon inspection I found that the string used to put it together is dry rotted and the bracelet came apart at the clasp. Now I've spent $60.00 for something I can't even use......
