- Report: #269420
Complaint Review: A Security Moving And Storage - Bayonne New Jersey
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A Security Moving And Storage
97 East 2nd Street Bayonne, 07002 New Jersey, U.S.A.
Phone:
201-437-0404
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A Security Moving And Storage "Security" Moving & Storage - TOTAL BREACH OF COTRACT, 100% UNPROFESSIONAL Bayonne New Jersey
Issue #1: Deliberate Price Gouging:
For the moment Security Moving arrived at my residence there was nothing but problems. First, my estimate was based on .60 cents per pound w/ an approx inventory of 2800 lbs. Once the mover arrived they proceeded to wrap all my furniture (most of which I already had wrapped) and then proceeded to tell me that the packing material would be an additional charged. My estimate / estimator clearly stated that the price $1680.00 included EVERYTHING and I quote No hidden Cost.
I never asked them to package my belongings I packaged a majority of them myself. If I knew the packing was additional I would have completed it myself. Again was not asked if they should provide additional packing they just made the decision w/ out consulting me.
After that was all done we came to an agreement and I was told My boss said that the cost would be a FLAT RATE of 1680.00) I signed the contract w/ a member of Security moving for $1680.00. I then paid a 50% cash deposit and the movers where on there way.
Shortly after I realized that the movers had put a hole in the stairwell of my residence. (See below) I called Security Moving and was then told that my contract of 1680.00 was no longer VALID. That they did not do flat rates so it would have to be weighted. I than asked to follow them to the weight station to get a reading, although I never received one because I never made it there.
I was told the my boss does not want to deliver your stuff to Dallas I was told I have two OPTIONS pay a new flat rate of $2,000 or they would unload my stuff at my door for $500 - $600. THEY KNEW I WAS AT THERE MERCY SINCE MY GOODS WHERE ON THERE TRUCK AND I WAS MOVING IN 8 DAYS. I told the moving foreman that I would not pay more than $1800.00 or the actually weight, so he told me his boss would do it for that. I NEVER RECEIVED THE ACTUALLY WEIGHT. However, I'm certain it much LESS than the original estimate of 2800 lbs.
Issue #2: Not honoring prior Agreed delivery date:
After that all took place I received a call from the supervisor stating that unless I excepted delivery on the Aug. 26th I would NOT BE ABLE TO RECEIVE MY GOODS for two to three weeks after the PREVIOUSLY agreed and SIGNED date of Aug. 29th .
Issue #3: Damage to Private Property
In the process of moving my goods the movers punched a 5 into the stairwell. Then I noticed AFTER I paid $840.00. So I called Security moving and the mover came back and LIED stating it was like that. When I know for a FACT it's was NOT. It was also at this time when I was told my SIGHNED COTRACT FOR $1680.00 was no longer valid.
When I contacted the supervisor He was completely unprofessional and obviously did not care about anything that has transpired. I can only HOPE that my goods are not damaged upon delivery
Rcm
Haddonfield, New Jersey
U.S.A.
For the moment Security Moving arrived at my residence there was nothing but problems. First, my estimate was based on .60 cents per pound w/ an approx inventory of 2800 lbs. Once the mover arrived they proceeded to wrap all my furniture (most of which I already had wrapped) and then proceeded to tell me that the packing material would be an additional charged. My estimate / estimator clearly stated that the price $1680.00 included EVERYTHING and I quote No hidden Cost.
I never asked them to package my belongings I packaged a majority of them myself. If I knew the packing was additional I would have completed it myself. Again was not asked if they should provide additional packing they just made the decision w/ out consulting me.
After that was all done we came to an agreement and I was told My boss said that the cost would be a FLAT RATE of 1680.00) I signed the contract w/ a member of Security moving for $1680.00. I then paid a 50% cash deposit and the movers where on there way.
Shortly after I realized that the movers had put a hole in the stairwell of my residence. (See below) I called Security Moving and was then told that my contract of 1680.00 was no longer VALID. That they did not do flat rates so it would have to be weighted. I than asked to follow them to the weight station to get a reading, although I never received one because I never made it there.
I was told the my boss does not want to deliver your stuff to Dallas I was told I have two OPTIONS pay a new flat rate of $2,000 or they would unload my stuff at my door for $500 - $600. THEY KNEW I WAS AT THERE MERCY SINCE MY GOODS WHERE ON THERE TRUCK AND I WAS MOVING IN 8 DAYS. I told the moving foreman that I would not pay more than $1800.00 or the actually weight, so he told me his boss would do it for that. I NEVER RECEIVED THE ACTUALLY WEIGHT. However, I'm certain it much LESS than the original estimate of 2800 lbs.
Issue #2: Not honoring prior Agreed delivery date:
After that all took place I received a call from the supervisor stating that unless I excepted delivery on the Aug. 26th I would NOT BE ABLE TO RECEIVE MY GOODS for two to three weeks after the PREVIOUSLY agreed and SIGNED date of Aug. 29th .
Issue #3: Damage to Private Property
In the process of moving my goods the movers punched a 5 into the stairwell. Then I noticed AFTER I paid $840.00. So I called Security moving and the mover came back and LIED stating it was like that. When I know for a FACT it's was NOT. It was also at this time when I was told my SIGHNED COTRACT FOR $1680.00 was no longer valid.
When I contacted the supervisor He was completely unprofessional and obviously did not care about anything that has transpired. I can only HOPE that my goods are not damaged upon delivery
Rcm
Haddonfield, New Jersey
U.S.A.
1 Updates & Rebuttals
Jim
Anaheim,California,
U.S.A.
You Were Scammed - Legally
#2Consumer Comment
Thu, August 23, 2007
A mover that quoted you based on a price per pound is a scammer. Anyone who doesn't base your move on weight alone (not price per pound because not all activities associated with a move are based on weight) is going to rip you off. What you got was a non-binding quote of $1,680.00 which isn't a quote that you termed "flat rate". It means that if the weight turns out to be higher - you're going to pay the difference. I don't know where you found these folks, but NJ happens to be a prime place for scam moving companies. With the industry the way it is, the only safe way to go if you want a full-service move is with one of the major companies. In the end, you might pay more for the service, but you won't have the sort of back-end costs your either experiencing or will soon. If I had to guess, you're nightmare isn't over. If you happen to read this, did they give you valuation at $0.60 per pound or did they actually provide you with the opportunity to buy Full Replacement Value? If I had to guess, you probably only have valuation at $0.60 per pound and your homeowner's insurance won't cover anything damaged or destroyed in a move....... I mean I really hope your stuff shows up without additional nicks, damages, or anything missing.
