- Report: #211677
Complaint Review: Aamco Transmissions - Evansville Indiana
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Aamco Transmissions
4957 Oak Grove Evansville, 47715 Indiana, U.S.A.
Phone:
812-471-5600
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Aamco Transmissions Misdiagnosed vibration as transmission and then charged me to rebuild it. When Vibration wasn't fixed they refused to fix Problem without more Money. Evansville Indiana
My 1992 Ford Ranger had a problem in that it had a vibration/shake starting about 10mph to 25mph then it smoothes out. I took it to a so called expert "Aamco transmissions". After agreeing to a "diagnostic service" they said the transmission would need rebuilt which would be $1750. 8/16/06
After I called around we negotiated a price of $1350 for the transmissions service and they said it would be done friday 8/18/06. They called friday and said it was done, and I went to pick it up and once I paid he (Randy) said there was a note saying that it still shakes. I said I will try it out and bring it back if I feel the repair was not suitable. After driving the truck it was doing the exact shake it did on wednesday when I brought the truck in for repair. I returned the truck Saturday morning 8/19/06 and Randy said they will look at it.
I recieved a call wed.8/23/06 stating they "thought" it was the drive shaft needed balancing, and that it would be an additional $200-$400 to fix that. At this point I stated that they mis-diagnosed my problem and they needed to fix the problem and not continue guessing. They didn't contact me at all, and I called Saturday 8/26/06, and they said they weren't going to work on the vehicle until I agreed to pay more money.
Monday 8/28/06 I tried to reason my situation with the business, and they said they weren't going to work on it unless I agreed to pay more money. I felt this was unfair since they had mis-diagnosed the problem. At this point I took the truck to "midas" and they fixed the vibration in 3 hours for $319.00 Also it states on the drive shaft "this drive-shaft cannot be balanced" which shows that they had no clue what they were doing.
Prior to diagnosing the transmission as the problem for the vibration the mechanic Nathan spoke with me and I told him I had put a drop of brake fluid in the transmission to fix a leak. I believe he made a rash decision to fix the transmission at this point based on my drop of brake fluid without investigating the real reason for the vibration.
At this point I have filed a BBB report and recieved not response from the company. I have not gone to small claims yet, but I may before its all over with.
Rob
Evansville, Indiana
U.S.A.
After I called around we negotiated a price of $1350 for the transmissions service and they said it would be done friday 8/18/06. They called friday and said it was done, and I went to pick it up and once I paid he (Randy) said there was a note saying that it still shakes. I said I will try it out and bring it back if I feel the repair was not suitable. After driving the truck it was doing the exact shake it did on wednesday when I brought the truck in for repair. I returned the truck Saturday morning 8/19/06 and Randy said they will look at it.
I recieved a call wed.8/23/06 stating they "thought" it was the drive shaft needed balancing, and that it would be an additional $200-$400 to fix that. At this point I stated that they mis-diagnosed my problem and they needed to fix the problem and not continue guessing. They didn't contact me at all, and I called Saturday 8/26/06, and they said they weren't going to work on the vehicle until I agreed to pay more money.
Monday 8/28/06 I tried to reason my situation with the business, and they said they weren't going to work on it unless I agreed to pay more money. I felt this was unfair since they had mis-diagnosed the problem. At this point I took the truck to "midas" and they fixed the vibration in 3 hours for $319.00 Also it states on the drive shaft "this drive-shaft cannot be balanced" which shows that they had no clue what they were doing.
Prior to diagnosing the transmission as the problem for the vibration the mechanic Nathan spoke with me and I told him I had put a drop of brake fluid in the transmission to fix a leak. I believe he made a rash decision to fix the transmission at this point based on my drop of brake fluid without investigating the real reason for the vibration.
At this point I have filed a BBB report and recieved not response from the company. I have not gone to small claims yet, but I may before its all over with.
Rob
Evansville, Indiana
U.S.A.
2 Updates & Rebuttals
Tracy
Indianapolis,Indiana,
U.S.A.
Aamco is worthless
#2Consumer Suggestion
Wed, October 04, 2006
I was having transmission trouble and paid 1200.00 for them to rebuild my transmission at an Aamco in Indianapolis. Imagine my surprize when I drove away only to be stranded on a stretch of highway during my daughter's birthday party. Imagine my anger when I found out through a mechanic that there was no fluid in my transmission because the PLUG HADN'T BEEN PUT BACK IN. Imagine my disgust when Aamco claimed that it must be something other than the work they did and they refused to make it right. I was young and stupid and I let it go. My advise to you is KEEP ON COMPLAINING AND DISPUTING until someone does something. There are too many inept mechanics out there and they get by with what they do because no one holds them accountable. It's not just about money. I was 100 feet from an area with no shoulder on a highway. Talk about dangerous! If I had it to do over again, I'd camp out in their lobby til they made it right.
Dave
Jacksonville,Florida,
U.S.A.
If you used a credit card
#3Consumer Suggestion
Tue, September 19, 2006
Dispute the charges immediately. If not, and you paid cash, you need to go to Small Claims Court. They won't refund your money. Make sure you have all the appropriate documentation to prove your case.
