- Report: #933007
Complaint Review: ABC Giftcards - Internet
-
Author Not Confirmed
Why?
ABC Giftcards
319 US HIGHWAY 130, SUITE 123, Internet, United States of America
Phone:
1-800-227-4214
Web:
www.abcgiftcards.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ABC Giftcards Card Cash Terrible Service, Non-responsive after recieving my $!!! Internet, Internet
This company is one of many that offer a place to recycle unwanted gift cards. I had 200$ in Barnes and Nobles gift cards I did not want, so I decided to shop around for the best exchange rate. What I came up with was ABC Gift Cards/Card Cash.
The site promised 24 hour turn around after recieving the physical cards, but a week after the post office told me they arrived I still have nothing. What's more, the exchange rate on my account has dropped and no longer matches the confirmation email I recieved when I agreed to the terms of service. There is no response to emails or calls.
I'm not sure if this company has any actual employees. Do not send them anything. It is quite likely you will never hear from them again.
The site promised 24 hour turn around after recieving the physical cards, but a week after the post office told me they arrived I still have nothing. What's more, the exchange rate on my account has dropped and no longer matches the confirmation email I recieved when I agreed to the terms of service. There is no response to emails or calls.
I'm not sure if this company has any actual employees. Do not send them anything. It is quite likely you will never hear from them again.
3 Updates & Rebuttals
ehosse
Virginia,USA
Finally
#2Author of original report
Fri, September 07, 2012
I did finally get what I was promised, though much much slower than advertised. Terrible customer service until I filed a ripoffreport and bbb report. Then they couldn't it fast enough. People shouldn't have to go to extremes to get you to do buisness honsetly...
ABC Gift Cards
EAST WINDSOR,New Jersey,
United States of America
Re:
#3UPDATE Employee
Thu, August 30, 2012
We apologize for your frustration. We have been recently experiencing a very high call volume and may have missed your message.
To resolve any issue please call me at 800-364-0488 ext 733
Steve Lee
ABC Gift Cards
EAST WINDSOR,New Jersey,
United States of America
Re:
#4UPDATE Employee
Thu, August 30, 2012
We apologize for your frustration. We have been recently experiencing a very high call volume and may have missed your message.
To resolve any issue please call me at 800-364-0488 ext 733
Steve Lee
