- Report: #1424991
Complaint Review: Abt Electronics - Glenview Illinois
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Abt Electronics
1200 N Milwaukee Ave Glenview, 60025 Illinois, United States
Phone:
(800) 814-8196
Web:
http://www.abt.com/
Categories:
Business Rating:
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Abt Electronics Abt Rude, unprofessional, and just plain stupid. Glenview Illinois
Amanda Ostrowski is a bi*ch. I played an order originally for my daughter and had to go through "verification" with this (((REDACTED))). She told me I had a girl name, I told her to take it up with my mother!
After being insulted by this bi*ch and being told she would not send out my order because she is on a power trip. I sent a copy of my social and my Abt card. She still canceled my order.
Therefore I purchased most of the goods at another retailer. Yet after almost 3 weeks of them canceling they were still holding almost 2k off my card. A credit card that is trash since I can not use it at the very same store that it's designed for.
I emailed customer service to do a different order with my address instead of my daughter's so there should be no excuse this time.
I placed the order via phone with a nice man named Kevin. After I get off the phone with him I get an email to call in for "verification".
Amanda Ostrowski answers again refuse to let me speak with her bosses. She lied and said she has no supervisor. She won't even try to verify my order, won't tell me what information is incorrect in their system, and hangs up on me. Their system is flawed and she doesn't know what she is doing. What good is my Abt card if I can't use it. Fire this dummy at once.
This is a very strange and offensive, unprofessional verification process, and I have never been through such a horrified shopping experience in my life!
SAVE TIME AND MONEY AND DON'T SHOP HERE. HOPE THEY GO OUT OF BUSINESS THIS YEAR.
