- Report: #406500
Complaint Review: Acaia Slim - Internet
-
Author Confirmed
Why?
Acaia Slim
acaiaslim.com Internet, U.S.A.
Phone:
877-3170189
Web:
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Acaia Slim unauthorized charges on credit card Internet
I had signed up to have the trial version of both AcaiaSlim and Bromalite shipped out for - obviously - a trial. The stuff is totally ineffective, so I was not going to buy again. I had not intended to go into a permanent shipping agreement.
Apparently I did, since the (very small) print on the bottom of the page supposedly states that they will ship out more bottles unless canceled. Try as I may, I cannot find anything in small print.
The creditcard company will not cancel any shipments, will not reimburse me, and I have not been able to talk to alive person on the phone. If they continue charging me I will have to pay.
I think this is a total rip-off!!!!! Whatever you do, do NOT agree to the trial!!!
They also charged me double for something I do absolutely not recognize - at fit-fac.com. I cannot believe I fell for that stuff. It looked legit, after all, would Oprah and Dr. Perricone recommend something this sleazy?
Kiki
Calgary, Alberta
Canada
Apparently I did, since the (very small) print on the bottom of the page supposedly states that they will ship out more bottles unless canceled. Try as I may, I cannot find anything in small print.
The creditcard company will not cancel any shipments, will not reimburse me, and I have not been able to talk to alive person on the phone. If they continue charging me I will have to pay.
I think this is a total rip-off!!!!! Whatever you do, do NOT agree to the trial!!!
They also charged me double for something I do absolutely not recognize - at fit-fac.com. I cannot believe I fell for that stuff. It looked legit, after all, would Oprah and Dr. Perricone recommend something this sleazy?
Kiki
Calgary, Alberta
Canada
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Please Contact Us So We Can Clear Up This Account
#2UPDATE Employee
Mon, April 06, 2009
Hello my name is Falon. I'm the customer service manager for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. My email is [email protected] or if you call our customer service line 1-866-897-0663. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day. Falon, CSM Bromalite
