- Report: #410166
Complaint Review: ACAIBURN - Sherwood Park Alberta
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Author Confirmed
Why?
ACAIBURN
11 ATTABASCAN AV Sherwood Park, Alberta, U.S.A.
Phone:
973-9972599
Web:
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ACAIBURN - WU YI BURN - EXTREME ACAI BERRY SHORTED ME 2 MONTHS OF A SUPPLY SENT BARELY ONE MONTH AND CHARGED MY DEBIT CARD FOR 2 MORE MONTHS TO TOTAL 3 MONTHS SHERWOOD PARK Alberta
PURCHASED A 3 MONTH SUPPLY OF ACAIBURN OVER THE INTERNET PAID 3 MONTHS ON MY DEBIT CARD RECEIVED BARELY ONE MONTH'S WORTH AND EITHER WISH TO BE REFUNDED OR RECEIVE THE BALANCE IN GOOD FAITH
Anonymous
MONTAGUE, New Jersey
U.S.A.
Anonymous
MONTAGUE, New Jersey
U.S.A.
1 Updates & Rebuttals
Wuyi Source
Las Vegas,Nevada,
U.S.A.
Hello
#2UPDATE Employee
Thu, July 16, 2009
Hello, I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support using our Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8945 or visit our site http://www.acaiburn.com/contactus.php and we will be happy to walk you through the entire cancellation process. Thanks, Acai burn team
