- Report: #356414
Complaint Review: AcaiCleanse300 - Iwin Herbal - Glendale California
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Author Confirmed
Why?
AcaiCleanse300 - Iwin Herbal
3600 Ocean View #2 Glendale, 91208 California, U.S.A.
Phone:
866-440-7533
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
AcaiCleanse300 - Iwin Herbal After receiving a free 2 week trial of Acaicleanse, which had no effect to me. I called and canceled within my 14day Trial Glendale California
I ordered the product on 6/27/08. Iwin Herbal charged my account $1.00 & $4.99 on 6/30/2008. The week of 7/7/08 I received the free 2 week trial of Acaicleanse, which had no effect on me. On 7/17/08 I called (866-440-7533) and canceled.
I recieved another package on 7/25/08 it has not been opened. I called the same above number serveral times before speaking to someone. I was told it will be canceled, and that I didn't need a confirmation number. . I asked how to return the product...I was told I needed a RGA Number to return the product, he said I had to visit the website to get the RGA Number. I can't get them...when I called back the phone number I didn't get an answer...
I called my bank on 7/28/08 to dispute the $88.97 dated 7/15/08.
I received the product information via email "Acai Berry in the Media: ABC, Oprah, CBS News, and WSJ.com all endorsed so I thought it was legit.
Christine
Edison, New Jersey
U.S.A.
I recieved another package on 7/25/08 it has not been opened. I called the same above number serveral times before speaking to someone. I was told it will be canceled, and that I didn't need a confirmation number. . I asked how to return the product...I was told I needed a RGA Number to return the product, he said I had to visit the website to get the RGA Number. I can't get them...when I called back the phone number I didn't get an answer...
I called my bank on 7/28/08 to dispute the $88.97 dated 7/15/08.
I received the product information via email "Acai Berry in the Media: ABC, Oprah, CBS News, and WSJ.com all endorsed so I thought it was legit.
Christine
Edison, New Jersey
U.S.A.
4 Updates & Rebuttals
Billing Department
Glendale,California,
U.S.A.
Please contact us...
#2UPDATE Employee
Tue, October 07, 2008
If you canceled in time you should not have been charged. Email me and let me know how you canceled (email or phone)? [email protected]
Billing Department
Glendale,California,
U.S.A.
If you did cancel in time you should not have been charged....
#3UPDATE Employee
Tue, October 07, 2008
I can help you. Just send me an email with your information and I will look into it. Also included how you canceled. [email protected]
Billing Department
Glendale,California,
U.S.A.
If you did cancel in time you should not have been charged....
#4UPDATE Employee
Tue, October 07, 2008
I can help you. Just send me an email with your information and I will look into it. Also included how you canceled. [email protected]
Billing Department
Glendale,California,
U.S.A.
If you did cancel in time you should not have been charged....
#5UPDATE Employee
Tue, October 07, 2008
I can help you. Just send me an email with your information and I will look into it. Also included how you canceled. [email protected]
