- Report: #262493
Complaint Review: Acer Computers - Internet
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Acer Computers
acer.com.au Internet, Australia
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Acer Computers Battery rip off Sydney Internet
I purchased an Acer Aspire 5100 notebook, from a trusted Australian computer retailer. Everything appeared fine with the notebook, however the battery would not hold a charge longer than half an hour.
I contacted Acer customer service, who told me to drain the battery and recharge 4 or 5 times. This did not work so I contacted them again. Thay told me I would need to send the battery away to be repaired and I could not swap it for a new one.
The battery was faulty when i purchased it and I feel I should be able to swap it for a new one.
Amb023
Islington
Australia
I contacted Acer customer service, who told me to drain the battery and recharge 4 or 5 times. This did not work so I contacted them again. Thay told me I would need to send the battery away to be repaired and I could not swap it for a new one.
The battery was faulty when i purchased it and I feel I should be able to swap it for a new one.
Amb023
Islington
Australia
