anonymous
zellwood,#2Consumer Comment
Sun, April 10, 2011
I also have problems with an Acer product. I have an Aspire lap top I purchased from my local Wal-Mart near the end of 2010. I started having problems with this unit from the start.
My biggest problem is that I cannot get any external multimedia capture cards to work with it. I have tried several Dazzle capture cards as well as a Roxio capture card and none will work. I did a search on line and discovered that Acer Aspire lap tops have a huge problem with the Roxio software and all of the suggestions for remedying this problem has not worked.
I am trying to contact someone with support to see if this problem can be resolved. The laptop is usable for other purposes but not for the sole reason I purchased it. I am likely going to replace this with yet another lap top in order to fill the requirements of a webcast I am planning to do soon.
I certainly will never purchase another Acer product again. I have been flooded with comments about the poor quality of their products from my members. I wish I had been aware of the Acer problems before ever investing in one of their products.
William K Murtaugh
Murtwitnessone.com
Media Services
Orlando, Florida
Anonymous
Newburgh,#3Author of original report
Sat, September 13, 2008
Acer America? From: Travis Armstrong Sent: Fri 9/12/08 5:47 PM Christopher, This email is confirm that you will indeed be receiving a refund for you unit. We will follow up with you on Monday to discuss the details. Regards, Travis Armstrong Acer America - Corporate Customer Care