- Report: #1453459
Complaint Review: Acima Credit - Sandy UTAH
Reported By:
Shame on U -
Saint Louis, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Acima Credit
9815 S Monroe St Fl 4 Sandy, 84070-4296 UTAH, United States
Phone:
801.297.1982
Web:
https://www.acimacredit.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Acima Credit Did not and will not Credit my initial downpayment to my account! Sandy UTAH
Bware! Do Not Financethrou with this throughgh this company!
I understand urgent matters do arise and having a compnay there to assist with in a financial situation is a great concept. It's help alleviate alot of stress. However, idealing with this company, my financial burden was made worse.
I bought an appliance from a wholesale merchant. I was not told about the fine details of the financing through this company from the from the merchant nor the person on the phone the day I of purchase.
1) Called them 6 days after the the 90 days and was told my interest is an extra $1200.00. A reputable company would have attempted to work with a customer. So for 6 days the price is an additional $1200.00. for interest according the a (a supervisor)
2) Paid $1200.00 down and was told by this Yasmin that "money did NOT go to Acima, Shame on here. My bank withdrawal draft states specifically the money went to Acima at 9815 S Monroe St. in UTAH
3) You are only given a 3 day grace period after the 90 days. No lease, so how would I have known?
4) I was told about the "90 day financing" by merchant, but not about an automatic 12 month plan. This is what they changed my account to after the 90 days.
5) I did not receive a copy of the lease via email or regular mail iat the beginning. Only after inquiring as to where my $1200.00 down payment went was I sent a copy.
6) They withdraw a set amount of money from your account. If you pay extra, instead of the money counting as additional [ayment, it counts towards the preset payment amount . EXAMPLE: Sa you are paying $100.00 bi-weekly which is a total of $200.00 a month. If you pay an additional $200.00 in that month it should be $400.00 for that month. So one would think. Instead it only counts as $200.00 because the extra I was paying extra thinking my balance was decreasing. It was not!
7) It's just a shame the way this company does business. I am not attempting to pay nothing for interest. That I will do. But to be lied to and stolen from is another matter. $1200.00 they took and never credited to my account. My online account only displays the total I have been paying bi-weekly and not my initial down payment. This is not at all accurrate and it sure does feel as though it is the right thing to do to a consumer!
