- Report: #1182988
Complaint Review: Advanted Tech Support - Internet
-
Author Not Confirmed
Why?
Advanted Tech Support
Internet, USA
Phone:
1-800-978-9501 855-432-
Web:
safecare.com/driverdl
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Advanted Tech Support Safecart.com They did not send me a correct code key after registering, Upon contacting them by phone they gave me excuses and a bad time. I sent a message to Safecare.com about it. (twice) But they still billed my account. I never got the down load product.??? Advanted Tech Florida---Safecare Washington Internet
I contacted the Company Advanted Tech support. Sunday 10-05-14. After talking to Mike and then Tim
they tried to sell me all kinds of add on's which I turned down.
I was only interested in the drivers download for $29.95
After giving them my credit card info, He supposedly initiated the
required info to get the "code key". Told me the billing would be from Safecart.com. Each time I would attempt
to use the code key Thier system would reject it claming "Unauthorized". I called them back and was giving a
bad time. I sent a message to Safcart with a breif explanation, and requested to cancel the order. I sent the
message twice. However they still billed my credit card acccount. I have since contacted my Bank to dispute the
charges.
1 Updates & Rebuttals
CustomerSupport
SafeCart Charges
#2UPDATE Employee
Tue, October 21, 2014
Hello Frank,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
