- Report: #1260352
Complaint Review: Affordable Vacations International - Santa Clara California
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Author Not Confirmed
Why?
Affordable Vacations International
530 Lawrence Expressway #513 Santa Clara, 94085 California, USA
Web:
AVI4Fun.com
Categories:
Business Rating:
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Affordable Vacations International Travel Company Will not refund our money Ripoff, Thieves, Sham Santa Clara California
We purchased a package from AVI travel on August 23, 2015 at a high pressure sales pitch at a hotel in Sacramento. After thinking about it we decided to cancel. We called the company within two days and followed up with an email on the same day. The contract indicated we had 5 days to rescind. We returned the materials to their location in Santa Clara per their instructions. It has now been 6 weeks and we haven’t received our money back. Each time we call the person on the phone becomes more and more rude and unresponsive. This person’s name is Aaron and claims to be the manager.
It has now come to the point where we have to engage an attorney to help us resolve this issue.
Please take our advice. Do not do business with these people. It is most likely a sham designed to steal money from honest people. They claim to be rated by the BBB but that claim is a lie. Beware of any offer received by this company. They and their representatives are dishonest.
1 Updates & Rebuttals
Issue Resolved
#2Author of original report
Wed, October 28, 2015
After finally speaking with management at the company this issue has been resolved.
We have received our refund.
Jeff
Folsom CA
