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  • Report:  #230711

Complaint Review: AFNI Collection Agency - Bloomington Illinois

Reported By:
- Los Angeles, California,
Submitted:
Updated:

AFNI Collection Agency
404 Brock Drive Bloomington, 61702 Illinois, U.S.A.
Phone:
866-308-1160
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I too received a collection notice from AFNI, Inc on January 4, 2007. They "claimed" I owed Verizon over a thousand dollars! (never used Verizon, and in fact, first name on the bill was incorrect!) I immediately tried to call AFNI, (and many times during the first couple weeks of the month) to try to rectify this error. Each attempt, I was connected only to a recording and put on hold. After waiting over 20 minutes each time for someone to actually speak with, I would hang up in frustration. I then tried to send an email to explain the situation, and kept getting the message "can't find website" on my computer. Well, TODAY (after waiting almost 20 min) I finally was able to get thru and speak with someone named Michelle. She was very rude and condescending, as I tried to explain that the first name on the collection notice was not mine, nor did I ever use Verizon. I also explained the area code number on the billing phone # was one that I have never heard of. She said it was a Lancaster, CA phone number (I have never even been to Lancaster and have lived the last 14 yrs at the same residence in Los Angeles!) I told her I would like to see whatever I allegedly signed to create the debt, and she said it goes back to early 90's and that information is no longer available (convenient huh???) She said there was nothing she can do, as it will still show that I owe the debt. This is outrageous!!! What can we all do as consumers to put an end to this harassment and fraud????

Patrice

Los Angeles, California
U.S.A.


2 Updates & Rebuttals

Allen

St. Paul,
Minnesota,
U.S.A.
Michelle's with AFNI

#2Consumer Suggestion

Wed, January 17, 2007

Patrice, Here are the only Michelle's that I could find associated with AFNI. I don't know which one was calling you but here it is: MICHELLE L EASTON 404 BROCK DR BLOOMINGTON , IL 617010000 MICHELLE E HUNT 404 BROCK DR BLOOMINGTON , IL 617010000 MICHELLE A LEE 603 TURNBERRY DRIVE B BLOOMINGTON , IL 601700000 Phone Number: 309-828-2288 MICHELLE D NOKES (AKA Michelle Hunt) 404 BROCK DR BLOOMINGTON , IL 617010000 MICHELLE L SHEPERD 2 VERMONT AVE BLOOMINGTON , IL 617010000 MICHELLE A TABANKIN 404 BROCK DR BLOOMINGTON , IL 617010000 Hope this helps you.


Dazz

Dallas,
Texas,
U.S.A.
You have options!!

#3Consumer Suggestion

Wed, January 17, 2007

I too received a similar letter from AFNI this month for a number that was never mine. In fact, have not lived in that area code in over 10 YEARS! Rule #1 when dealing with these guys is STAY OFF THE PHONE. If they are claiming that the bill originated "Sometime in the 90's" then they have no legal recourse whatsoever to collect this debt, assuming it's even yours. Send them a certified letter return receipt asking for "Validation" that the debt is in fact yours and proof that you owe it to them. I have no commercial interest in this website, but if you go to creditboards there are plenty of good resources on how to send a proper validation letter. Be sure to also include a request for them not to call you. You can also put a limited Cease and Decist in the letter so that they cannot contact you about the debt ever again. Good Luck.

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