I'll bought this little "laptop" (for $120 plus $30 s&h) for my son 2 days ago. I have a real DELL desktop, my Apple Ipad, another REAL Dell laptop, and a very reliable cable service / dsl / from Time Warner. This is NY city, and everything use to be perfect. Until now. This little "toy laptop" doesn't work, I called them, and the phone doesn't work, I emailed to them, and no one ever ansvered. Unbelivable. I'm not going to let them go away with this I promisse.