- Report: #930472
Complaint Review: Alamo Rent A Car - Chicago Illinois
Reported By:
Anna -
Lakeville, Minnesota, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Alamo Rent A Car
Chicago, Illinois, United States of America
Phone:
Web:
https://www.alamo.com
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Business Rating:
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Alamo Rent A Car Managers - Steve Fax#314-561-9638 NEVER RENT A CAR FROM ALAMO Chicago, Illinois
Do not rent from ALAMO. I make reservation with Alamo Rent A Car thru expedia. I rent a Mini Van: $74.00/Day, Unlimited mileage, Extra hour:$24.67, Extra Day:$74.00, Estimated taxes and fees $74.86 for pick up in Chicago (ORD) airport at 8/7/12 and drop off in Minneapolis (MSP) airport at 8/10/12 for Car rental TOTAL: $296.86. When I check the credit card statement the charges was $903. My rental car cost me $300.00/Day. I call Alamo and talk to regional manager. Steve told me that I sign the agrement (which I did), but it didn't cross my mine to double check all paper work because (I have my confirmation). I faxed my confirmation 473981791COUNT to Steve on 8/15/12 - NO respond. Called to Alamo Rent A Car on 8/20/12 and talk to Kevin - regional manager, fax him my confirmation again on 8/20/12 - I'm still waiting for a phone call or email.
1 Updates & Rebuttals
Alamo Rent A Car
St. Louis,Missouri,
USA
Alamo Rent a Car
#2UPDATE Employee
Tue, August 21, 2012
Hello Anna,
Thank you for your post. I would like to discuss this further. Please email me at care[at]alamo.com with complete details. Please use reference # 120821-002841 in the subject line of the email. I look forward to hearing from you soon.
Thank you,
-Kyle
Alamo Rent a Car
