;
  • Report:  #1373373

Complaint Review: Albert Mendoza / The Document Device Center - 8686 Haven Ave. #310 Rancho Cucamonga California

Reported By:
Ryan Demitri - Austin, Texas, USA
Submitted:
Updated:

Albert Mendoza / The Document Device Center
Albert Mendoza, Susan Martin, The Document Service 8686 Haven Ave. #310 Rancho Cucamonga, 91730 California, USA
Phone:
(302) 722-8197, (302)416-
Web:
8686 Haven Ave. #310 Rancho Cucamonga, CA 91730
Tell us has your experience with this business or person been good? What's this?

 Albert Mendoza, Susan Martin with The Document Service Center Document Service Center-Loan Modification Co. Albert Mendoza 302-722-8197 & Susan Martin-302-416-5988 BEWARE!! The DocumentServiceCenter Are Claiming that they are a LOAN MODIFICATION CO. In FACT: A SCAM & COMMITTING FRAUD!! To a disabled home owner playing on the fact that I recently was seriously injured and now fully disabled. He knew i had very little income and lied stating he would represent me get the gov. Refinance / modification program specically called HAMP. I'm oct./Nov. 2016 (www.makinghomeaffordable.gov/already/pages/already-mha-landing.aspx) while knowing I have very little income. He stated I would make my next 3 mortgage payments to him and guaranteed if I did not get approved for any reason for the specific program which I was not approved and did not received the HAMP modification, I would be fully refunded my entire 3 full mortgage payments to he and his company immediatly. I have the phone calls completely recorded as well. I spoke to him over 45 min on multible occasions verifying everything he stated over and over due to the fact I was a real estate broker for 17 years as well as a certified loan counselor at one time. I was not approved due to them not turning in my documents on time. I now am 3-4 months late on my mortgage which he said would be removed due to the fact that the program would pay the back payments since I paid the mortgage payments to him. My credit went down 100's of points. I almost lost my home with no place to go due to now having bad credit, paying him all my money and not receiving any refund, call back or email. I have been trying to call for months leaving messages and still no response from either he or Susan.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//