- Report: #1229478
Complaint Review: Aldo Shoe Store - Naples Florida
Reported By:
ALDO EMPLOYEE STOLE MY CREDIT CARD INFO -
Naples, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Aldo Shoe Store
1995 Tamiami Trail North Coastland Center Mall Naples, 34102 Florida, USA
Phone:
2394350714
Web:
N/A
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Aldo Shoe Store EMPLOYEE STOLE MY CREDIT CARD INFORMATION AND CHARGED OVER $800 Naples Florida
DO NOT SHOP ALDO STORES. I WAS A FREQUENT SHOPPER AT ALDOS IN NAPLES FLORIDA UNTIL AN INCIDENT HAPPENED WHICH WAS NEVER TAKEN CARE OF BY THE MANAGER, REGIONAL MANAGER, OR CUSTOMER SERVICE SUPERVISORS. I MADE A PURCHASE AT THE NAPLES STORE IN APRIL 2015. THE SALES ASSOCIATE (HELEN) ASKED ME IF IT WAS GOING TO BE DEBIT OR CREDIT. I SAID CREDIT, SHE TOOK MY CREDIT CARD OUT OF MY HAND, TURNED IT AROUND TO LOOK AT THE SECURITY CODE NUMBERS ON THE BACK AND THEN HANDED THE CARD BACK TO ME AND TOLD ME TO SWIPE IT. I SWIPED MY CARD AND COMPLETED MY TRANSACTION. THE NEXT MORNING I DISCOVER OVER $800 WORTH OF CHARGES FOR GAMES AND TEENAGE PRODUCTS HIT MY CREDIT CARD. WITH ALDOS' BEING MY LAST CHARGE ACTIVITY ON MY CARD THAT I DID, LOW & BEHOLD WHEN I CONTACTED MY CREDIT CARD COMPANY THEY TOLD ME IT WAS DEFINITELY PROCESSED ALONG WITH MY LAST PURCHASE. THE LITTLE SNEAK OF A SALES ASSOCIATE HELEN, WHO I NOW FIND OUT USED A FAKE NAME....HER REAL NAME IS JESSICA, STOLE MY CREDIT CARD INFORMATION AND WENT TO TOWN HERSELF AND CHARGED OVER $800 WORTH OF ITEMS ON MY CARD.
I REPORTED THIS TO THE Store Manager and Regional Manager. AFTER NOT HEARING FROM ANYONE REGARDING THIS MATTER FOR THE PAST MONTH, TODAY (5/15/15) I CALLED the Retgional Manager, Mike Venditto (SP), AND HE TOLD ME THERE WAS NO WAY THE STORE CREDIT CARD MACHINE COULD HAVE BEEN HACKED. HEY MIKE.....IT WASN'T THE MACHINE THAT GOT HACKED, IT WAS YOUR LYING EMPLOYEE THAT STOLE MY INFORMATION. MIKE, SHE EVEN USED A FAKE NAME.......WHAT KIND OF AN EMPLOYEE IS THAT? NOT A TRUSTING ONE. SO IF YOU THINK I'M GOING TAKE THIS DISCOURTESY OF YOUR EGREGIOUS LACK OF INTEGRITY, you have another thing coming. I AM EXTREMELY ANGRY THAT NOT ONE OUNCE OF COURTESY WAS GIVEN TO ME IN RETURN FOR THIS OUTRAGEOUS ACT OF FRAUD AT YOUR STORE. I WILL CONTINUE TO DEFAME YOUR NAME.........ALDO.
