Complaint Review: Allmyfavoriteshows - Varanasi India

I have placed order of, 1X He-Man The Complete Animated Series On DVD ,to allmyfavoriteshows ,on 10th june 2007 , and paid the amount USD$ 108.98 through my credit card, for which I also got confirmation from them through email. After one month they send me this email -Your Order has been shipped. Please find below your custom tracking number.

You can view the status of your shipment in real time by following the shipping provider's link.

Order #121725

Tracking Number: EE101832705CA

Canada Post

Tracking URL https://obc.canadapost.ca/emo/basicPin.do?trackingCode=PIN&action=query&language=en&sblid=dcsubmitted&trackingId=EE101832705CA

Several times I have checked this tracking number but it does not show anything,I again contacted them using their online chat facility this the detail-

Marie: hi

Marie: how may I help you?

you: This is My Details please tell me the current status Order #: 121725 Products: ITEM: 1X He-Man The Complete Animated Series On DVD USD$ 68.99 Shipping: USD$ 39.99 Price: USD$ 108.98 Shipping Info Name: Hemant Kumar Sah Address: C 27/273-1 Pushpdham Maldahiya City: Varanasi Province/State: UP Country: India Zip/Postal: 221001 Email: [email protected] Telephone: 91-542-3298416

Marie: have you received your order

you: I had chatted with karen yesterday and she told me to contact you people today to know the exact position no I have not received the order as the tracking number given by you people was not showing any thing

Marie: we will call our shipping carrier to ask them what are the caused on the delay

Marie: we will send you an email once

Marie: we clarify it

you: Do you have the details of the conversation I had wiyh Karen

Marie: okay

Marie: did you called Karen

you: She told me to contact today itself

you: Madam the order was placed two months back

you: Still Iam in lurch

Marie: yes

Marie: we will call Canada

Marie: or if you want we can replace it now

you: If you want to anything do it fast as my patience has already run out

Marie: okay

Marie: we will just replacement it

you: You can check the tracking number yourself -EE101832705CA

Marie: that

Marie: was your first tracking number and I think it was lost

Marie: so we can replace it with another whole set

you: When you will be sending the replacement

Marie: we will send it Hemant Kumar Sah

Marie: C 27/273-1 Pushpdham Maldahiya

Marie: Varanasi, UP, 221001

Marie: India

you: tell me exact date when you will be sending the replacement

you: THe DISPATCH date

Marie: we will process it now and it will arrive 2-4 weeks from today

Marie: we will send you an email once we shipped your replacement

you: will I get email regarding the staus of current order as I have only got two emails from one was for the order and other one for the tracking no,

Marie: we apologize for the inconvenience

Marie: this time we will send you an email with a new tracking number

you: I do not have any records of the status of the current order , please send me an email of replacement explaining the details as ample time has already passed and the very pupose of giving this as gift to someone very close has lost

You are now chatting with 'karen'

karen: hello, how may i help you?

you: I had chatted with you yesterday

you: are you there

karen: sorry for waiting

karen: may i know your complete name please

you: Hemant Kumar Sah

karen: thank you for the information

karen: Marie was already informed you that your order was already lost during shipment

you: yes

karen: if you want we will reship a new set of order with no charge

you: Fine

you: BUT how long it will take

karen: can i have your order# please

you: Order #: 121725

karen: hopefully we shipped out it within this week

karen: we will email you once your replacement order was successfully shipped out with a new tracking code

you: I hope i will get it this time

karen: may i know your correct shipping address please

you: C 27/273-1 Pushpdham Maldahiya Varanasi UP INDIA 221001 Ph No.3298416

you: I think you already have my full details

you: are you there

karen: yes

karen: thank you for the information

karen: we already forwarded your replacement request

karen: we will email you for the further updates

karen: again, apology for the inconvenience

you: Please do send me the complete details

karen: yes

karen: no, prob

you: Thanks

Sah

Varanasi

India