- Report: #322842
Complaint Review: AmateurMatch.com - Altamonte Springs Florida
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Author Confirmed
Why?
AmateurMatch.com
781 Douglas Avenue Altamonte Springs, 32714 Florida, U.S.A.
Phone:
407-389-4529
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AmateurMatch.com, Gayamateurmatch.com, Ebonyamateurmatch.com, Asianamateurmatch.com, Lesbianamateurmatch.com, Datematch.com, Datinggold.com Closed my account otherwise they automatically charge Altamonte Springs Florida
All I tried to do is cancel the auto billing cycle so I don't get charge again. They canceled and deleted my password membership and I can't even use the rest of the day I have coming (23). They should be forced to reimburse all memberships based on a prorated amount. Naturally, there is no phone number to call and complain about and all you can do is send the a message. The response is always the same, "24/48" hours till they answer; well its been 5 days and no response has yet to be made, after six attempts to complain. The FTC needs to revoke the .COM license.
Keith C. L. Sr
Great Falls, MT
AmateurMatch.com
Great Falls, Montana
U.S.A.
Keith C. L. Sr
Great Falls, MT
AmateurMatch.com
Great Falls, Montana
U.S.A.
1 Updates & Rebuttals
DatingGoldNick
Stockton,California,
United States of America
A little confused by this statement
#2UPDATE Employee
Wed, February 17, 2010
I'm a little confused here; you're upset because the company did what you asked them to do? If you liked the service and wanted to continue using it, why did you cancel early? And the bit about the "no phone number" is completely untrue, the company certainly does have a number that members can call with questions and/or comments. The company has also made vast improvements in regards to the email response time as well.
