- Report: #813174
Complaint Review: Amazing Cellulars - Saint-Laurent Quebec
Reported By:
Ticked Off Customer -
, Internet, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Amazing Cellulars
301-7200 Rte Transcanadienne Saint-Laurent, H4T1A3 Quebec, United States of America
Phone:
514-400-8327
Web:
amazingcellulars.com
Categories:
Business Rating:
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Amazing Cellulars Le Groupe 5B International Inc Sent me the wrong LCD screen and will not respond to multiple requests from phone messages to emails requesting the correct screen Saint-Laurent, Quebec
I ordered my replacement LCD screen for my laptop from Amazing Cellulars online on Nov 20, 2011, and after repeated requests both by email and phone messages, I received the wrong screen 30 days later. When I informed the company that the screen the sent was incorrect, I received a very curt email response indicating that what they sent was identical to what I had, which it most definitely was not.
I received no apologies, no trying to make things right, no service or support. When I replied back with photos of both screens showing clearly that the new screen is not identical and not compatible, I received no response. I left several voicemails to a mailbox with a generic greeting, not a greeting with their company name, without response. This company has no customer service, you cannot reach them by phone, and when questioned via email, there is no response. I am being ripped off.
I received no apologies, no trying to make things right, no service or support. When I replied back with photos of both screens showing clearly that the new screen is not identical and not compatible, I received no response. I left several voicemails to a mailbox with a generic greeting, not a greeting with their company name, without response. This company has no customer service, you cannot reach them by phone, and when questioned via email, there is no response. I am being ripped off.
