- Report: #1256962
Complaint Review: amc theaters downtown disney - kissimmee Florida
Reported By:
mariane06 -
winter park, Florida, United States of America
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Updated:
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amc theaters downtown disney
kissimmee, Florida, USA
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amc theaters downtown disney amc theaters dine in downtown disney crazy abusive aggressive server patricia verbally assaulted harassed cursed out and stalked female customers kissimmee Florida
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Beware of Patricia an aggressive abusive server who verbally harasses cusses at and abuses female customers and gets away with it while they defend and protect this prison animal and let her verbally attack and terrorize female customers. The management laughs about it and let's Patricia a psychopath get away with cursing out abusing and provoking a customer. She shouldn't be allowed around the public. Keep your kids away from this lunatic.
I've been to the AMC downtown Disney theater many times and the service is generally decent sometimes it's not great and sometimes it's very good. Tonight I went to the downtown Disney theater Orlando fl, to watch the movie "black mass." If you're a female by yourself apparently some servers can bully and mistreat u as they want and get away with it all. A male served me my drink and he was nice and normal. Then, I wanted to pay my bill and a female named patricia an older white lady served me. She first lied to me about drink cups, then when she came to give me my drink, she sort of shoved it at me rudely, and I gestured mildly sort of to show her to not get this close to me. To this, patricia rudely said "WHAT THE F***" actually using the F word for no reason. I was shocked of course..and said to her, excuse me but please don't curse at me. At this point, I wanted her to leave as she was obviously being rude and hostile towards me, and was cursing at me for no reason. Patricia continued trying to pick a fight with me and argue, I told her to get away from me and leave me alone. She wouldn't stop, and then finally decided to leave. I was of course traumatized, shocked, confused, shaken up..and pressed the red button so another server could come. Two minutes later a rude and hostile patricia came AGAIN and then angrily stared at me and said to me and in an abusive way "WHAT"!!!??? Again she was abusive and aggressive and i told her to get away from me.
I told her to leave me alone- she refused to and I got up, and began walking out to talk to a manager as patricia was now verbally and continually harassing me. As I was walking out patricia who is apparently mentally unstable and crazy, began FOLLOWING me out the theater door. She was behaving in a stalking way, not letting me leave and continued making comments to provoke me or yell at me. I was trying to get to a manager to get AWAY from this animal/piece of filth and she wouldn't let me leave. She began then yelling things to me like "I WASNT TRYING TO SCARE YOU"!!! and "OK OK I WONT CHARGE U FOR THE TEA THE TEA IS ON ME"!!! she was verbally berating me and yelling other things too. So she's harassing me, verbally attacking and stalking me. I can't believe a disturbed server is able to even DO this to a customer much less get away with it. I managed to make it to someone to ask for a manager and they brought out an asian female who claimed to be a supervisor, but she looked like a server to me. I explained to her what I went through and her first response was "oh I'm sorry she's not a bad person" I'm thinking I just got harassed cursed at and mistreated by a very disturbed white trash female who is obviously mentally unstable and your response is, she's not a bad person?? She assured me the server wouldn't be around me again and gave me some free movie tickets, which I had to ask for.
I went back to my seat, and a few mins later, of course stupid patricia the psycho came around AGAIN, and she dropped a note off on my drink cup--which was absurd. The note said she was sorry and didnt mean to scare me. wtf?? after she harassed and abused me, she was able to come and leave me a note?? i cant believe disney AMC allows abusive servers to do this to customers and get away with it. I was furious and upset- then, the manager came b/c i was trying to get another drink since I didnt want to drink the one idiotic patricia gave me- for obvious reasons. I showed the asian female the stupid note patricia left, and she didnt care. She again tried to defend her and it almost seemed as if she was acting like, i was making up the story, or they had to 'get sides.' She said they had to 'investigate' the situation- so patricia who behaved hostile violent and like a stalker was able to continue bothering and intimidating me as she wanted. This was the worst movie experience ive ever had in my life, and the management at AMC is the worst- they allow obviously abusive employees to bully and harass female customers. I was very shaken up traumatized by everything, not to mention it was during black mass which is a violent and intense movie and made it all worse. patricia is a very disturbed sick person who needs to be away from the public and is dangerous and unstable and abuses customers and gets away with it.
I spoke to 'steven' the manager later and got the feeling they were acting as if I was making up stories to get free movie tickets? seriously? Also, he said he can't 'promise' that patricia won't be working there. It seems AMC theaters doesn't care at ALL that their crazy server patricia is going around harassing women trying to watch movies alone. This isnt just bad customer service it's hell and not fair to customers at all. Do they really think that people are trying to file bogus complaints for free movie tickets?? im shocked that they'd stand up for and support a deranged server like this. Patricia doesnt just need to be fired, this worthless maniac needs to be locked up and away from the public. I guarantee this ugly white trash disgusting crackwh0re came straight from rehab. She does not look like a 'decent or nice person' and acts like an uncivil animal from the jungle. AMC seems to be doing EVERYTHING to support and protect this vicious mentally ill monster who is mentally unstable and sick. beware of amc and the crazy psychotic servers that work there
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1 Updates & Rebuttals
Tyg
Pahrump,Nevada,
USA
So...
#2General Comment
Fri, September 25, 2015
So YOU are abusive AND dismissive and YOU get upset when YOU piss someone off by doing it?? How does that work EXACTLY?? Thankfully, YOUR nastiness and spite will cost YOU and NOT the AMERICAN CITIZEN you have WILLINGLY AND WITH MALICE chose to post about. Im guessing YOU are one of those self entitled females who thinks SHE is SO PERFECT. First, get over yourself princess. Secondly, YOU DO NOT HAVE THE RIGHT TO CALL THAT PERSON HORRIBLE NAMES ONLINE!!!! YOU have violated that persons RIGHTS!!!! We DONT see a post from the server on how NASTY you were. No, we see YOUR POST, which is filled with DEFAMATION!!!! Look it up no cup!!! What YOU have done is FAR WORSE then ANY experience YOU had. Lets see if I have the score correct. YOU "wave off" the server. Obviously YOU didn't JUST make a guesture as YOU would like us all to believe. More then likely YOU were ON THE PHONE and didn't realize WHAT you did. When the server gets upset at YOU for doing it, YOU make a mountain out of a mole hill!!! And YOU did it to get FREE TICKETS!!!! Awwwww!! Poor little mary sue got found out for what SHE TRULY is. A scammer. On top of ALL of that, a situation which YOU instigated, YOU go online and BASH the poor server YOU intentionally went after. Personally Im going to attempt to contact that server and offer one solid piece of advice. SUE!!! Since YOU seem to think that its perfectly ok to post this, then YOU must be PERFECTLY OK about getting sued for WHAT you have WILLINGLY and WITH MALICE chosen to post. And DONT think YOU are safe. YOU ARE NOT!!! EVERYTHING you do online is recorded. So with just a court order, this AMERICAN CITIZEN whos rights YOU have WILLINGLY and WITH MALICE violated can prove beyond ALL DOUBT that YOU PERSONALLY wrote it. Case closed pay that poor server that YOU went after. Perhaps the lesson is that pretty outside means NASTY inside. or better yet, DONT be a server around YOU. YOU seem to think that its ok to act out against someone in their work shirt, thinking that BECAUSE they are at work YOU get to treat them ANY way YOU want. YOU should pray that YOU don't meet her some place where she isn't wearing her work clothes. Im betting THAT encounter is going to end up with YOU swallowing some teeth. Then your outsides will match YOUR insides.
