T.J
Phoenix,#2UPDATE Employee
Fri, May 14, 2004
EXPO, or the Extended Paymrnt Option, was NOT created for us to rip off our customers. This is a program that we offer to allow a level of flexability on an account that you would normally be required to pay in FULL. We don't Automatically defer your payment on charges over $300.00, you do that yourself, i'll tell you how. Once you enroll into the program, it puts all charges over $300 on a seperate section of the bill. On the frontpage it breaks it down something like this: TOTAL PAY IN FULL CHARGES: $1000.00 TOATAL EXPO CHARGES: $500.00 ($20 min pymt) TOATL "MINIMUM" PAYMENT: $1020.00 TOTAL BALANCE: $1500.00 So, you are ready to pay your bill, and you have 2 options. (thus the name "e x p OPTION) A) Pay the MINIMUM B) Pay the TOTAL BALANCE Now if you only pay the minimum, of course you'll receive finance charges, but as long as you pay your total balance, you WON"T be charged anything. Make sure you look at the proper area on the bill prior to making a payment. BTW- the service can be cancelled at anytime, if you have an expo balance or not. I hope this helps. BYE.