John000
Rocklin,#2Author of original report
Wed, December 14, 2011
Yes it is a gamble when the banks VERIFY the address is the correct address and then later say the information is incorrect. Starting business in brick and mortar has 1000x the cost of starting online and if the banks simply respond with the correct address verification response (something that the merchant pays extra to have) it would stop things like this. The bank server responds with yes that is our customers address then real customer calls in and disputes then bank looks and says oh well we don't know who verified that address but it doesn't match. Amex is doing this and their servers are saying everything is a match then you send expensive products to address that was verified by address and get robbed for the money and product.
coast
USA#3Consumer Comment
Tue, December 13, 2011
It's a gamble when a merchant accepts credit card payments without signature verification. You made that choice when you started accepting credit card payments online. You have no chance of winning a lawsuit without a matching signature.
The possibility exists that the charges may not have been authorized by the cardholder.