- Report: #1206972
Complaint Review: American Home shield - Nationwide
Reported By:
Lynette -
Fayetteville, North Carolina,
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Home shield
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
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American Home shield Frustrated customer Nationwide
I have been a customer of American Home Shield for several years. For the last three years I have been calling in service calls to have my heating/ac unit fixed. They have replaced several parts that have went out causing all of my coolant to run out of the unit. Well, I am totally frustrated at this point because everytime this happen it costs me another $600/700 to fill back up the unit because AHS does not cover coolant. I understand the every year maintenace but what about fxing the problem. If the coolant is running out because of a val or something, isnt putting the coolant back in there also fixing it. The companies are putting a bandage on the problem as far as fixing and I have to suck up the biggest cost. Then I call back in to speak to a supervisor and the rep that I spoke to on the phone is completely rude and tells me that someone will call me.
