Caroline
Bridgeport,#2Consumer Comment
Tue, June 06, 2006
Jolene: I got similar situation as your last month. I noticed that you filed complaint back to April I don't know if your problem was resolved at this point. But I can tell you that I bought a car on march 2003 which I found it was lemon after an year. Checked by inspector. I have hard time fixing the car and spending more money that I didn't expected. Anyone can experience hard times once in your life. This time was my turn. I got paying this car with high interest for the last three years. After 2004 I got medical expenses which started to concerned a little my payments and requesting deferment but I was paying. In 2005 I something came up and we were paying my dad funeral at the same time. I was contacting with them several times to inform my situation. This year I had a hard times which were concerned my credit. I had comunicate this situation to them. I know I delays my payment but I was with good intent to pay. They repossed my car without any notification to me. I made phone call to them and because their collection department was to bussy I left to message to the customer service repthat I was making on full payment which for my nderstanding it was HUGE MISTAKE !!! they never sent my message to such dept. I call them and asked why the never notify me so I could do whatever I need, and they responded that they sent ceritified letter by mail which I had not received, even the slit from post office. Now they said that it doesn't matter if I didn't pick it up they complianced the law to notify me. Nobody signed that certificate and used to received certified. I got once certified letter from them long time ago,I got it and resolved the problem. I don't understand why they repossessed whithout any signiture. I would know, I will do it whatever a I need to do. I hope you had resolved your problem
Caroline
Bridgeport,#3Consumer Comment
Tue, June 06, 2006
Jolene: I got similar situation as your last month. I noticed that you filed complaint back to April I don't know if your problem was resolved at this point. But I can tell you that I bought a car on march 2003 which I found it was lemon after an year. Checked by inspector. I have hard time fixing the car and spending more money that I didn't expected. Anyone can experience hard times once in your life. This time was my turn. I got paying this car with high interest for the last three years. After 2004 I got medical expenses which started to concerned a little my payments and requesting deferment but I was paying. In 2005 I something came up and we were paying my dad funeral at the same time. I was contacting with them several times to inform my situation. This year I had a hard times which were concerned my credit. I had comunicate this situation to them. I know I delays my payment but I was with good intent to pay. They repossed my car without any notification to me. I made phone call to them and because their collection department was to bussy I left to message to the customer service repthat I was making on full payment which for my nderstanding it was HUGE MISTAKE !!! they never sent my message to such dept. I call them and asked why the never notify me so I could do whatever I need, and they responded that they sent ceritified letter by mail which I had not received, even the slit from post office. Now they said that it doesn't matter if I didn't pick it up they complianced the law to notify me. Nobody signed that certificate and used to received certified. I got once certified letter from them long time ago,I got it and resolved the problem. I don't understand why they repossessed whithout any signiture. I would know, I will do it whatever a I need to do. I hope you had resolved your problem
Caroline
Bridgeport,#4Consumer Comment
Tue, June 06, 2006
Jolene: I got similar situation as your last month. I noticed that you filed complaint back to April I don't know if your problem was resolved at this point. But I can tell you that I bought a car on march 2003 which I found it was lemon after an year. Checked by inspector. I have hard time fixing the car and spending more money that I didn't expected. Anyone can experience hard times once in your life. This time was my turn. I got paying this car with high interest for the last three years. After 2004 I got medical expenses which started to concerned a little my payments and requesting deferment but I was paying. In 2005 I something came up and we were paying my dad funeral at the same time. I was contacting with them several times to inform my situation. This year I had a hard times which were concerned my credit. I had comunicate this situation to them. I know I delays my payment but I was with good intent to pay. They repossed my car without any notification to me. I made phone call to them and because their collection department was to bussy I left to message to the customer service repthat I was making on full payment which for my nderstanding it was HUGE MISTAKE !!! they never sent my message to such dept. I call them and asked why the never notify me so I could do whatever I need, and they responded that they sent ceritified letter by mail which I had not received, even the slit from post office. Now they said that it doesn't matter if I didn't pick it up they complianced the law to notify me. Nobody signed that certificate and used to received certified. I got once certified letter from them long time ago,I got it and resolved the problem. I don't understand why they repossessed whithout any signiture. I would know, I will do it whatever a I need to do. I hope you had resolved your problem
Caroline
Bridgeport,#5Consumer Comment
Tue, June 06, 2006
Jolene: I got similar situation as your last month. I noticed that you filed complaint back to April I don't know if your problem was resolved at this point. But I can tell you that I bought a car on march 2003 which I found it was lemon after an year. Checked by inspector. I have hard time fixing the car and spending more money that I didn't expected. Anyone can experience hard times once in your life. This time was my turn. I got paying this car with high interest for the last three years. After 2004 I got medical expenses which started to concerned a little my payments and requesting deferment but I was paying. In 2005 I something came up and we were paying my dad funeral at the same time. I was contacting with them several times to inform my situation. This year I had a hard times which were concerned my credit. I had comunicate this situation to them. I know I delays my payment but I was with good intent to pay. They repossed my car without any notification to me. I made phone call to them and because their collection department was to bussy I left to message to the customer service repthat I was making on full payment which for my nderstanding it was HUGE MISTAKE !!! they never sent my message to such dept. I call them and asked why the never notify me so I could do whatever I need, and they responded that they sent ceritified letter by mail which I had not received, even the slit from post office. Now they said that it doesn't matter if I didn't pick it up they complianced the law to notify me. Nobody signed that certificate and used to received certified. I got once certified letter from them long time ago,I got it and resolved the problem. I don't understand why they repossessed whithout any signiture. I would know, I will do it whatever a I need to do. I hope you had resolved your problem