Josie
Sandusky,#2General Comment
Sun, June 10, 2012
There phone number is 1-888-587-8220. After they tell you their little speal, just tell them you did not order whatever you have a problem with and they will credit the amount to your account and stop charging you. So they say. We'll see.
Miriam
Edgewater,#3General Comment
Thu, April 26, 2012
STAY AWAY FROM THIS COMPANY...THEY HAVE BEEN CHARGING MY CREDIT CARD FOR THE LAST 7 MONTHS....I DO NOT KNOW WHO THEY ARE ? I CALLED THE NUMBER LISTED AND SPOKE TO SOMEONE IN THE PHILAPINNES.....THEY HAVE AN OFFICE IN CALIFORNIA....HERE IS THEIR NUMBER:(415) 400-7940 WHAT CAN BE DONE ABOUT THIS OUTSIDE OF CANCELING THE CREDIT CARD AND GETTING A NEW ONE.......
lejon
Bermagui,#4Consumer Comment
Tue, April 17, 2012
@ John , you may or may not get your money back but that's not good enough . The company may be paying you to keep quiet while continuing the practice on others . There a legions of reports on the internet about the ' billing ' practices of justanswer . I advise you to change your credit details
JustAnswer Support
USA#5UPDATE Employee
Tue, May 11, 2010
Hi John,
I'm very sorry to hear about your experience. I work for JA and I'd like to make sure you are refunded. If you feel comfortable, please share your username here and I will have our Custom Support manager contact you immediately for a refund. You may also visit our Help page for more information on how to contact us and other questions.
Sincerely,
Nick