- Report: #1068058
Complaint Review: Answersby - Internet
-
Author Not Confirmed
Why?
Answersby
Internet, USA
Phone:
1-877-526-4466
Web:
https://answersby.com
Categories:
Business Rating:
(0)
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Answersby Scam Internet
I called the company because my gateway net book would not boot up. I am somewhat technologically inclined. I know how to rest my computer to factory settings and erase all my saved files.This was not something that I wanted to do. I paid $99.99 and transfered to technical support. It took 2 representatives and 3 hours to discover that I only wanted a data transfer from a net book that doesn't have a CD ROM.
We tried using a jump drive. When this failed, I was asked to purchase a hard disk enclosure for an additional $25. I asked for a refund. I was informed that because there was another option I was ineligible for a refund.
6 hours later and multiple offers, they were not budging on any kind of refund. $100 wasted!
