Giselle
Any city,#2Consumer Comment
Thu, May 01, 2014
First off, you are bang out of order to post this person's full name. Why do you even have that information? People like you are the reason some restaurant workers go by aliases. Hopefully, Ashley is not her real name! Second, your request for an apology was inapproperiate! To begin with, if you have to ask for an apology, then it is not sincere! So, did you really believe that any apology from Ashley would have come from the heart? NO! You probably realize that but just wanted to make her grovel. I don't blame her for refusing to return to the table and apologizing. I would have quit first before I would have apologized to the likes of you! And to say this was your worst customer service experience shows that you have a flair for drama. I use to live in Raleigh, before returning to the U.K., and I waited tables as a part-time job, in addition to my HR job. You questioned what would have happened with service to your table, if Ashley had not returned. I can tell you. She would have given $5 out of her tip money to another server, after begging them to take your table. A table has to be PRETTY" BAD in order for a server to not only give up that table, but actually pay another server to take it off their hands!
P.S. Your demographics are irrelevant to your complaint
Braggarmywife
Lillington,#3Consumer Suggestion
Sat, June 20, 2009
as a part time waitress for the last several years I have a few comments and suggestions for the lady whose party says that the service at applebees in raleigh, nc was the worst shed ever had. first and foremost, I think your sense of entitlement is way too high. african american women are notoriously difficult to wait on. you expect your server to be absolutely perfect and fail to realize they are human beings. yall always, always, always complain about the food (fires are never hot enough, sweet tea tastes funny,etc) and then complain about the prices that are clearly posted on the menu because you think you deserve to be treated above and beyond anyone else in the restaurant. if that was the worst service you had ever had I could tell you some real horror stories. if ashley actually refused to come back to your table maybe its because you were rude and abusive to her. not vice versa. in short take a good long look at the way you treat your servers and treat them as you want to be treated and maybe you will get the exemplary service you think you are so deserving of. and by the way, a dollar tip on a 50 dollar check even for mediocre service is inexcusable. you should be ashamed of yourself and I think it is you and your "educated" party that owe ashley an apology.