- Report: #853838
Complaint Review: arco - Anaheim California
Reported By:
devundercuver -
Fullerton, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
arco
1700 W La Palma Anaheim, 92801 California, United States of America
Phone:
714-774-3023
Web:
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arco pumps rip you off by 25% Anaheim, California
Report Attachments
This morning i stopped to fill tank of my 1969 VW bus. I still had some gas in the tank but not much.
Admittedly my gauge is inaccurate so i have to give the car a shake and listed. There was definitely fuel in the tank. Also this is proven by the fact that i drove ( with full power ) into the arco station. As i filled the tank i was shocked to see the meter clime over 10 gallons ( the capacity of the tank is 10 GL ).
Now i also should admit that the tank capacity of my VW and most cars is not accurate, but very close. This fact is irrelevant because i have run the tank dry ( totally empty/ car shut off ) many time in the 40 year life of my VW and the absolute most fuel i have ever been able to squeeze into my 10 gallon tank was 11.2 gallons. Normally if i run dry it will take 10.8 GL.
TODAY AT ARCO in Anaheim (1700 w La Palma ) MY 10 GALLON TANK TOOK 13.983 GALLONS AND NOT A DROP SPILLED FROM THE OVERFLOW VALVE. THAT'S 2.7 GALLONS OVER MAXIMUM CAPACITY. ARCO SAYS IT'S MY PROBLEM........NEVER AGAIN. PS. the staff and especially Victor at that location were very friendly and polite and at least tried to be helpful but, were totally useless! Thanks any way guys. Victor, you rock !
Admittedly my gauge is inaccurate so i have to give the car a shake and listed. There was definitely fuel in the tank. Also this is proven by the fact that i drove ( with full power ) into the arco station. As i filled the tank i was shocked to see the meter clime over 10 gallons ( the capacity of the tank is 10 GL ).
Now i also should admit that the tank capacity of my VW and most cars is not accurate, but very close. This fact is irrelevant because i have run the tank dry ( totally empty/ car shut off ) many time in the 40 year life of my VW and the absolute most fuel i have ever been able to squeeze into my 10 gallon tank was 11.2 gallons. Normally if i run dry it will take 10.8 GL.
TODAY AT ARCO in Anaheim (1700 w La Palma ) MY 10 GALLON TANK TOOK 13.983 GALLONS AND NOT A DROP SPILLED FROM THE OVERFLOW VALVE. THAT'S 2.7 GALLONS OVER MAXIMUM CAPACITY. ARCO SAYS IT'S MY PROBLEM........NEVER AGAIN. PS. the staff and especially Victor at that location were very friendly and polite and at least tried to be helpful but, were totally useless! Thanks any way guys. Victor, you rock !
2 Updates & Rebuttals
voiceofreason
North Carolina,United States of America
To paraphrase Arte Johnson
#2Consumer Comment
Thu, March 15, 2012
Veddy Interestink!
And not just because it's a Volkswagen.
Please follow up on Ashley's advice. If you're on the level, this could be verrry interesting indeed.
Would the fuel line leading to the tank really hold 2 gallons or more? Never gave that any thought before.
I gotta say, though, you make your van sound like a Rube Goldberg contraption. Got to give it a shake?
I'm picturing a typical fill up with you and it's hard to keep a straight face.
One point I need to make though. Referencing http://auto.howstuffworks.com/volkswagen-bus4.htm they state the fuel capacity was upped in 1968 from 10.6 to 15.8 gallons.
Please do post an update with confirmation from somewhere on your tank's true capacity.
Ashley
springfield,Missouri,
U.S.A.
Couple things
#3Consumer Comment
Thu, March 15, 2012
First, you do not have a 10 gallon tank. Volkeswagons are european cars, their tanks are measured in liters. If I remember correctly, those vans have a 40 liter tank (some had 60) let's assume you have the 40 liter tank model. That's 10.56 gallons. Now, your report says you got 13.98gallons in it, but your reciept clearly shows 12.98 gallons. There COULD be something off, but its not outside the realm of possibility for you to squeeze 2 gallons in extra in the lines and what not.
If yuo really think they are ripping you off, its really easy to check. Call your state board of weights and measures and report them. They will send an inspector out to test the pumps. Alternatively, take a container with a known volume (Ie: Exact 1 gallon container) and buy 1 gallon of gas and see how they do. Its really doubtful that they are ripping you off, gas stations must pass regular, random inspections from the state to make sure their pumps are dispensing gas properly. Also, did you prepay for the gasoline and get a different grade of gas? Often when you prepay on a pump, the cashier will choose regular unleaded to turn on the pump, if the customer gets a higher grade of fuel, the amount of gallons will not reflect properly on the recipet. Did you purchase regular unleaded?
