ArcticExpress
Hilliard,#2UPDATE Employee
Tue, August 01, 2017
Arctic Express is a family owned refrigerated motor carrier that opened its doors in 1981. Mr. Durst opened the business to support his family (wife and 3 sons) and as a way to help other families be employed and support their families. As with many family businesses, Mr. Durst was fortunate to be able to provide work for many in his immediate and extended family (Almost everyone in that family has worked here at some point in time: wife, all 3 sons, Mr. Durst brother and sister, his mother Betty, his nephew and brother in law, etc). And many drivers and office staff have been with Mr. Durst so long that they feel like family too.
Mr. Durst counts it a huge privilege and huge responsibility to care for his employees and their families. At no point in time has an intentional effort been made to put anyone in harms way either due to weather conditions or equipment. At Arctic Express when a driver says they can't keep driving because of the weather, they stop driving. We trust our professional drivers because they are the ones behind the wheel seeing and feeling the road conditions. If they can't go further, then they don't. If they have serious concerns about the truck, it goes to the nearest shop to be looked over by professionals and repaired.
The other claims made in this review are so outrageous I'm not even sure how to respond to them. The Dursts are not criminals, no government officials have ever been nor ever will be bribed, the OTA is not protecting anyone and no trucking companies are not organized crime families.
It's our hope that this brief response will help calm any concerns new drivers might have after reading ridiculous accusations that have zero truth to them. If you have more questions, please feel free to call us and we can clarify any and all of them.