- Report: #614780
Complaint Review: Ardent Property Management "T.C." Manager Credit & Collections - Columbus Ohio
Reported By:
Amanda -
Columbus, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ardent Property Management "T.C." Manager Credit & Collections
6171 Huntley Road Columbus, 43229 Ohio, United States of America
Phone:
614-785-6959
Web:
www.ardentpropertymanagement.com
Categories:
Business Rating:
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Ardent Property Management, "T.C." Manager Credit & Collections Triangle Real Estate Services False charges and the Most Disgusting customer service I have ever dealt with. Columbus, Ohio
In May of 2008 my husband and I moved out of the Sawmill Crossing Apartments. We had lived there for 3 yrs. During our time there we noticed soon after moving in that the carpet was coming apart at the seams in several locations. We informed the office of this and Maintenance came and inspected the carpet on several occasions. He told me and my husband each time not to worry that it was not our fault that it was installed incorrectly. I also asked him each time to please put this in our file as I did not want to be charged for this.
Soon after moving out we received a statement from them that we owed $232.89. I was advised that in order to dispute it I would need to put my dispute in writing and was told I could do so via email. So that is how I submitted my dispute. I was told I would get a response within 30-60 days. I never heard back and called the dispute office several times leaving several messages non of which were returned. At that I assumed they had dismissed the charges. I even left alone that fact that if they had not charged me for the carpet I would actually have been owed money back for my deposit.
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I called the turnover department for the propety management and left a message. I received a phone call at
He then called me back at
