- Report: #608030
Complaint Review: ART VAN FURNITURE - Warren Michigan
Reported By:
Lynette -
Bloomfield Hills, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ART VAN FURNITURE
6500 E 14 Mile Rd Warren, 48092 Michigan, United States of America
Phone:
18006620038
Web:
www.artvan.com
Categories:
Business Rating:
(0)
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ART VAN FURNITURE $3500 Natuzzi Sectional Warren, Michigan
On January 15, 2008 I purchased a $3500 Natuzzi Sectional from Art van. Since that time i have had service department come out 5/6 times. After about the third call I informed them that I no longer wanted the set. They begged me to give them a chance. Six months later they were called back and a manager named Cheryl (I believe) told me that if i had any more problems she would personally come out to inspect it. Well they are back and no Cheryl.
Now that the warrenty is off they are suggesting that I bring they will repair it but I must either pay transportation of $179 each way or bring it in myself. SERIOUSLY!?!?!?!?
At this very moment I was just informed by the Oak Park store that they no longer sell Natuzzi brand and have not for about 2 years.
NEVER EVER AGAIN will I purchase from or recommend Art Van Furniture Stores.
