Complaint Review: ARVEST BANK - SALLISAW Oklahoma

I really do not think you understand the way overdraft protection works. Overdraft protection does NOT protect you from overdraft fees. It protects you from it going back to the company you promised the money to. Also, the overdraft charges are per transaction. $17.43 is a GREAT price for an overdraft, I know one bank that charges nearly $37 per transaction. I love Arvest, I have never had a problem with them. Is this your first bank account? You really need to read and understand your contract with them before you bash them for doing nothing wrong.

I have to agree with the first rebuttal to this report. Most banks in my area charge at least $30 as well. Also, I would like to let you know that there is a specific way that Arvest has to process all transactions. The first thing that goes into the account is any deposits whether it be a deposit you made at the teller line, ATM, or an automatic deposit. They don't have to do that but they do it as a courtesy to try and avoid people getting NSF fees. Then all of the items that the businesses have submitted from your debit card go next. They have to be paid! There is no way around that. Even if you don't have overdraft protection it doesn't matter. After that goes anything that is being automatically deducted from you account ie. bills or checks that companies run electronically. After all of those have gone through the last items are the checks. This is not changed from day to day. It is how the system is set up. Arvest isn't trying to rip you off! You just need to learn to stay out of the negative! Also, let me make the overdraft "thing" a little easier for you to understand. Don't use any money before you make a deposit to cover the charge. If you absolutely have to then call the bank and find out what their cut off time is. (This is the time of day they stop processing transactions on that day and start processing transactions on the next day.) Make sure that you make a deposit before that time and you will be fine. It's not rocket science. You just have to be smart enough to figure it out.

Regina, First off, $17.43 per overdraft is great compared to the $35 most banks charge. Second, if you don't overdraft your account you pay no NSF fees. That is a very simple concept. Third, the accountholders agreement you got when you opened your account clearly describes all of this under the funds availability section. It is common practice among most banks to post debits and charges before deposits and credits that occur in the same business day. There is no ripoff here. You just need to learn how to properly manage your account. Furthermore, overdraft protection does not mean you will not pay NSF fees. It just means they will not return the checks unpaid. Real simple solution here. Don't spend money that is not POSTED to your account yet. learn how to maintain an accurate checkbook register. Carry cash for small purchases like the $2.03 one. Why would you even use a card for a purchase like that? It makes no sense. And, you should not type in all CAPS as it is considered rude, and hard to read, and violates ROR's posting guidelines.

Regina, First off, $17.43 per overdraft is great compared to the $35 most banks charge. Second, if you don't overdraft your account you pay no NSF fees. That is a very simple concept. Third, the accountholders agreement you got when you opened your account clearly describes all of this under the funds availability section. It is common practice among most banks to post debits and charges before deposits and credits that occur in the same business day. There is no ripoff here. You just need to learn how to properly manage your account. Furthermore, overdraft protection does not mean you will not pay NSF fees. It just means they will not return the checks unpaid. Real simple solution here. Don't spend money that is not POSTED to your account yet. learn how to maintain an accurate checkbook register. Carry cash for small purchases like the $2.03 one. Why would you even use a card for a purchase like that? It makes no sense. And, you should not type in all CAPS as it is considered rude, and hard to read, and violates ROR's posting guidelines.

Regina, First off, $17.43 per overdraft is great compared to the $35 most banks charge. Second, if you don't overdraft your account you pay no NSF fees. That is a very simple concept. Third, the accountholders agreement you got when you opened your account clearly describes all of this under the funds availability section. It is common practice among most banks to post debits and charges before deposits and credits that occur in the same business day. There is no ripoff here. You just need to learn how to properly manage your account. Furthermore, overdraft protection does not mean you will not pay NSF fees. It just means they will not return the checks unpaid. Real simple solution here. Don't spend money that is not POSTED to your account yet. learn how to maintain an accurate checkbook register. Carry cash for small purchases like the $2.03 one. Why would you even use a card for a purchase like that? It makes no sense. And, you should not type in all CAPS as it is considered rude, and hard to read, and violates ROR's posting guidelines.

Regina, First off, $17.43 per overdraft is great compared to the $35 most banks charge. Second, if you don't overdraft your account you pay no NSF fees. That is a very simple concept. Third, the accountholders agreement you got when you opened your account clearly describes all of this under the funds availability section. It is common practice among most banks to post debits and charges before deposits and credits that occur in the same business day. There is no ripoff here. You just need to learn how to properly manage your account. Furthermore, overdraft protection does not mean you will not pay NSF fees. It just means they will not return the checks unpaid. Real simple solution here. Don't spend money that is not POSTED to your account yet. learn how to maintain an accurate checkbook register. Carry cash for small purchases like the $2.03 one. Why would you even use a card for a purchase like that? It makes no sense. And, you should not type in all CAPS as it is considered rude, and hard to read, and violates ROR's posting guidelines.