- Report: #1278377
Complaint Review: Assurant Health - Internet
-
Author Confirmed
Why?
Assurant Health
Internet, USA
Phone:
800-553-7654
Web:
http://www.assuranthealth.com
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Assurant Health Time Insurance Company | John Alden Life Insurance Company | Union Security Insurance Company Took out extra payment before closing their Health Insurance branch! Milwaukee WI
As of December 31,2015 Assurant doesn't offer Major Medical Health Insurance. They took out my $579.20 payment on December 2, 2015 and again on December 30, 2015. I can not find anywhere in my payment schedule where I received 30 days of insurance before payment was taken.
When I called, twice, to findout when I received the 30 days before paying they couldn't say but said they always give insurance and then get the payment for the previous month. I stated that when I first enrolled I was expected to pay upfront; they said, "yes but that the following month I did not pay" My bank records show otherwise! What is my recourse?! They don't offer anyway to show my payments and my web account with them doesn't offer to show my payment record with them. They never gave electronic receipts. Only saw the monty debted on my bank statement so no credit card help here.
My next communication is to the Insurance Commissioner, Govenor and Attorney General (Federal and State)
1 Updates & Rebuttals
Found payment problem.
#2Author of original report
Fri, January 08, 2016
Sorry, but after much digging I found the payment lapse. Sure would have helped if Assurant showed statements.?
