- Report: #276327
Complaint Review: AT & T - Aurora Illinois
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Author Confirmed
Why?
AT & T
Aurora, Illinois, U.S.A.
Phone:
800-288-2020
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
AT & T For the 2nd time in 2 years AT & T has promised rebates for services purchased and both times the rebate forms have been lost in the mail Aurora Illinois
A telemarketer called from AT & T and asked if I would like to add long distance to my services, if I agreed, after the initial trial period was over I would receive a $25.00 gift card, never happened.
About 4 months ago AT & T called again and asked if I would like DSL internet, there would be a rebate for 49.99 to defray the cost of the equipment. After waiting the 8 weeks, I called the number given and was told the rebate was never received. They requested a copy, which I did not have however I did have the proof that the merchandise had been paid and purchased. I know the equipment company is a private company, however I personally dealt with AT & T and they should have been more instrumental in insuring that the follow-up for the rebates was fair and honest.
Hung up
Akron, Ohio
U.S.A.
About 4 months ago AT & T called again and asked if I would like DSL internet, there would be a rebate for 49.99 to defray the cost of the equipment. After waiting the 8 weeks, I called the number given and was told the rebate was never received. They requested a copy, which I did not have however I did have the proof that the merchandise had been paid and purchased. I know the equipment company is a private company, however I personally dealt with AT & T and they should have been more instrumental in insuring that the follow-up for the rebates was fair and honest.
Hung up
Akron, Ohio
U.S.A.
