- Report: #363301
Complaint Review: ATT Go Phone Division - Nationwide
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ATT Go Phone Division
https://www.selfincharge.com/webhsc/index.jsp Nationwide, U.S.A.
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ATT Go Phone Division Is ATT Go Phone Overcharging Less than One Minute Calls (40 seconds and up--Billed for 2 Min) Nationwide
I called customer support about being charged for two minutes when the call is less than a minute. I notice the change when ATT took over Cingular. In the pass, before ATT was broken up for monopolizing reasons, seems they are back again.
I used a timer, 40 seconds and less than a minute call, I am being charged for two minutes.
It is not a problem when it is one individual, but what happens when it is a million customers and they each make or receive 5 calls per day.
That is a nice extra revenue. I wish I could do this.
So basically, just want to see if others are experiencing the same thing I am, especially after the ATT switch.
To ATT: I do not mind paying for the services I render, but I want it to be fair and be disclosed how I am being billed by the minute now..
Just one person but maybe there are more...I want to get with all the
Go Phone users and see if it is my imagination or factual.
Best regards to all GO PHONE users.
Man
Isattrippingoffpeople
fremont, California
U.S.A.
I used a timer, 40 seconds and less than a minute call, I am being charged for two minutes.
It is not a problem when it is one individual, but what happens when it is a million customers and they each make or receive 5 calls per day.
That is a nice extra revenue. I wish I could do this.
So basically, just want to see if others are experiencing the same thing I am, especially after the ATT switch.
To ATT: I do not mind paying for the services I render, but I want it to be fair and be disclosed how I am being billed by the minute now..
Just one person but maybe there are more...I want to get with all the
Go Phone users and see if it is my imagination or factual.
Best regards to all GO PHONE users.
Man
Isattrippingoffpeople
fremont, California
U.S.A.
